Our Contact Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
If you enjoy delivering exceptional customer service and are looking to work for an organisation offering support, development and progression, then this is the role for you!
As a Customer Representative Apprentice, delivering our personalised Marsden service' by getting to know our members and making them feel at home in our branches is essential.
Throughout your Level 3 Apprenticeship in Customer Service, you will receive specific on-the-job training to develop a deep understanding of financial services, confidentially and regulation.
Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Are you passionate about customer service?
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
To support and develop relationship with insurer, corporate and broker clients and their policyholders.
To add value by proactively managing liability claims for both injury (predominantly) and damage to T/P property, including investigation, negotiation and settlement, as licensed and in compliance with prevailing client requirements and service standards.
Duties & Responsibilities
To handle liability claims in own right, within the scope of authority given.
Today, operating from our offices in Preston, we help over 1000 people every month to confidently release cash from their homes, significantly growing year on year to become one of the largest lifetime mortgage lenders in the UK.
More2Life is part of the Key Group of companies and has been a pioneering force in the Equity Release market since its launch in 2008.