The aim of the role will be to provide first time solutions for customers, via telephone and email, within agreed handling times whilst delivering excellent quality of service.
Due to an increase in workload volumes, we are looking for candidates who have a passion for customer service to join the team on a temporary basis at our key site in
Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK.
We are recruiting an Administrator within our Regional Office based in Stoke-on-Trent to be a first point of contact for our internal and external customers (Staff, Service Users and Visitors) whilst providing administrative support to the designated Regional Office Team.
We deliver exceptional support to people diagnosed with a learning or physical disability, acquired brain injury, autism or a mental illness.
This role can be based at either the Peterborough, Manchester or Stoke Offices and will involve a mixture of working from home and in the office.
This role is for Atlanta Group, part of the Markerstudy Group.
Job Purpose
As a Broker Systems Engineer you will analyse, configure, and test common areas of the core Policy administration systems using appropriate processes, methods, and standards.