My client is looking for an experienced new team member to join their company and oversee the running of their customer service department.
The successful candidate will be responsible for continually improving the Customer Service experience for customers to ensure that they are delivering a premium end-to-end service.
Exciting Head of Customer Services Position - Up to £55,000 DOE - Slough
Our Contact Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
You will assist the Client Services Team Leader to provide our services to our clients and also assist our agents in the field.
The primary purpose of the role is to deliver an excellent customer service and experience for both the Company and its customers by working in our Client Services team.
The role is located in our Romford office and involves working with a growing team that works across a range of working times to deliver the full range of services we provide.
Employment Type: Full-Time, Monday to Friday, 08.00 - 18.00 or as required to meet the needs of the business, with occasional weekend work and substantial overtime, with time in lieu.
Benefits: Company Pension, uncapped commission, and bonuses.
About Our Client
They are a leading security solutions provider with a commitment to excellence and innovation.
My client is a Top 40 law firm with offices throughout the UK are seeking an experienced Credit Controller / Credit Specialist to join their team in Liverpool.
As a Credit Controller / Credit Specialist you will be a valued asset of the Finance department which is made up of many teams that work together to support the firms finance processes.
Having been recognised as the leading legal employer and 10th overall employer at the annual Britain's Top Employers awards 2023 and achieved record rankings in Chambers UK.