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Do you work in customer service, customer sales or hospitality and are looking for a new challenge, wanting to work sociable business hours and have bank holidays back? Do you have exceptional customer service skills and a passion for working with people? We have an exciting opportunity for you! An independent Insurance Brokers based in Edgbaston are looking for a Personal Client Manager. Along with a salary of £24,000 per annum, you will also receive a monthly KPI bonus, 25 days' holiday Bank Holidays an extra day off at Christmas, company sick pay, a Medicash health plan, service & value awards and a casual dress code. You will be responsible for building and maintaining strong relationships with customers. You will have your own client book which you will manage throughout the customer's journey, being their primary point of contact, providing expert guidance, insurance solutions and exceptional customer service. Your role is vital in ensuring that clients receive the best possible insurance cover while fostering long-term partnerships. As Personal Client Manager, your duties and responsibilities will include: Ensuring accuracy, efficiency and professionalism when dealing with both client and insurer in all aspects of the role: new business, renewals, midterm adjustments, queries, and premium financing arrangements Provide expert insurance advice, guidance, and recommendations, ensuring they have the appropriate cover for their assets Advising on existing products in accordance with their needs Regularly review insurance policies to identify gaps in coverage and propose adjustments or additional polices as needed Identify opportunities for cross-selling and upselling additional insurance products to meet evolving needs We're looking for a Personal Client Manager with: A minimum GCSE at grade C/4 in Maths and English Proficient in Microsoft Office Suite (Word, Excel, Outlook) A desire to enter a dynamic and values driven work environment. Excellent Customer Service skills Experience Customer Service, Sales, Hospitality If you're looking for an opportunity where you'll have your own account, working for a company who will support your career progression, learning new skills and having fun along the way, then this could be the opportunity for you! To apply for this role as Personal Client Manager, please click apply online and upload an updated copy of your CV. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Job Title: Partnership Manager Location: Solihull/Belfast Hybrid Hours: Full time, Permanent We're part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and inclusive environment. We're here to provide simple and straightforward consumer finance solutions and we work with many well-known retailers and brands to help their customers finance their purchases in a responsible way. We care about making a positive impact for our colleagues, customers, partners and the wider community. That's why we live by our values of we're positive, we're brave, and we own it. The Role: As a Partnership Manager, you will play a pivotal role in defining and managing key initiatives across our most significant retail partnership. You will have an holistic view of change across the partner proposition, encompassing, Risk, Finance, CX and any IT impacting change and be able to communicate this affectively to multiple stakeholder levels. As Partnership Manager, you will be experienced in delivering complex digital projects, resilient to project pressures, and willing to get into the detail to make things happen. Key Responsibilities: Project Management and Project Governance: Engaging with key stakeholders from across the business to embed the partnership, including our legal, risk & compliance teams. Act as the primary point of contact for the 3rd party partner, ensuring they are kept fully engaged and supported through delivery. Support the product/business owner with senior management engagement, including partnership input into business cases, presentations and EXCO material. Leadership Lead teams to provide clear direction to said colleagues to understand their role, responsibilities and accountabilities within the project and their value to achieving business strategic goals. Demonstrate excellent man management skills to engage staff working within various departments and sites towards achieving common goal. Stakeholder Management To identify and assess key stakeholders, taking appropriate actions to set and manage expectation. Manage key stakeholders and adapt approach and stance in dealing with changing circumstances. To build strong working relationship management with clients, as well as projects involving third party partners/party suppliers. Communication Keep abreast of all key communications within the strategic initiatives and company briefings. Skills & Attributes: Leadership skills Understanding of Technology Knowledge in IT projects Self-starter who will work on own initiative and drives others Delivery focused / results driven Effective risk assessment and management Excellent communication skills Excellent stakeholder management skills Proven budget control and cost management Effective problem solving skills Could this be you? We believe it's a positive attitude and passion to make things happen that matters most. Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. If you feel you meet 75% of the requirements for this role, we would love to hear from you. Also, if you are considering a career move or a sector-jump, please get in touch, we welcome applications from people with transferable skills. What's in it for you? As well as working for a Top Employer UK 2024 and being part of a team that changes customer's lives, there are some excellent benefits too. We offer a competitive salary, a contributory pension scheme, and our Health Cash plan scheme. You also receive access to our multi-award-winning flexible benefits platform designed to provide you with the best range of benefits available to suit your lifestyle including life insurance and private medical insurance. There are also perks which give you fantastic discounts off eating out, cinema tickets, days out and much more. Equal Opportunities Disclaimer We promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
Job Description: Job Title Contract Manager Location Birmingham Corporate Title Assistant Vice President CB IB Operations and Controls Divisional Vendor Management Office is partners with COOs/ Operations leads in delivering value added vendor management activities. DVMO manages the divisional vendor risk and vendor demand, leading group wide transparency on our vendor partners to drive commercial and risk informed management decisions. What we'll offer you A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its centre. You can expect: Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a Hybrid Working Model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them Competitive salary and non-contributory pension 30 days' holiday plus bank holidays, with the option to purchase additional days Life Assurance and Private Healthcare for you and your family A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits The opportunity to support a wide ranging CSR programme 2 days' volunteering leave per year Your key responsibilities The contract manager leads contract lifecycle management. The contract manager supports contract negotiations, leads contract implementation of for optimal operational efficiency. The contract manager is responsible for implementation of the Bank's contract management policy for contracts within their remit including completion of the Annual contract attestation. One of the contract manager's key responsibilities is to ensure the contractual obligations for both parties are recognized and met in full. Building and maintaining good relationship with internal stakeholders and external vendors. Responsible of getting agreed document tracked, organized and maintained. Your skills and experience Demonstrate a solid understanding of third party management or procurement experience Exemplify a strong attention to detail Experience working with third parties is strongly preferred Excellent written and oral communication skills Demonstrated strong organizational skill How we'll support you A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs We value diversity and as an equal opportunities' employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards) Please note the expected salary for some roles may be below the minimum level requirements to support candidates who require a Skilled Worker visa to work in the UK. Should you already have a Skilled Worker visa and are identified for a role, we can discuss and support you with the process About us Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do. Deutsche Bank in the UK is proud to have been named a Times Top 50 Employer for Gender Equality for three consecutive years. Additionally, we have been awarded a Silver Award from Stonewall for two years running and named in their Top 100 Employers for 2023 for our work supporting LGBTQ inclusion. Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation. Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.