Recruitment Partner: Noaman HussainContract: PermLocation: NottinghamThe Software Renewal Manager will oversee the renewal process of software license contracts across IT.
Supported by offshore administrative resource, you will manage a master database of software agreements that will be used to optimize spend through greater insight and coordination.
The role requires an understanding of software agreements, financial awareness, negotiation skills and excellent communication and stakeholder management.
It's a busy role that requires a customer focused mind-set, strong communication skills, attention to detail and great organisation.Key Responsibilities: Responsible for creation, ownership and delivery of the CRM plan and incentives.
YReporting to the Marketing Manager, you'll work cross functionally with internal and external stakeholders, to deliver the best customer communications whilst driving real commercial results.
Closing Date: 6th SeptemberLocation: Nottingham, Full Time (Mon-Fri)Contract: Permanent Recruitment Partner: Frankie McCallister-LyasOverview: Sitting within the Customer Marketing team, you'll be responsible for developing the personalised marketing plan and managing the delivery of reactive communications.
The B-Hive is an in-house creative agency bringing to life the creative needs of some of the most recognizable brands in the beauty industry including No7, Soap & Glory, Liz Earle and Boots own brand.We combine the capability of an external creative and production team, with the speed, flexibility, and in-depth brand knowledge of an in-house set-up, underpinned by years of experience dedicated to Boots and No7 Beauty Company.
Customer Excellence Partner Recruitment Partner: Jim TrusslerThis is an exciting new role to Boots Opticians, which is based in our Nottingham Support Office, and will report into the Customer Operations Manager.The Customer Excellence Partner must have a great passion for customer excellence, and strive to enhance our customer journeys and overall experience.About the role Responsible for tracking, monitoring, and analysing all customer feedback, to identify opportunities to enhance our customer journey and experience Managing relationships with customer feedback-centric partners/suppliers, working collaboratively to ensure we are maximising visibility, and understand all customer feedback Liaising and collaborating with key internal and external stakeholders, ensuring we are sharing customer insights with relevant areas and influencing continuous improvement Continuous collation of all customer insight and metrics, and the production of visual presentations to be shared with key stakeholders at MD level and above Be the voice of the customer advocate across the business, striving for customer excellence Proactive and positive approach to change and collaboration, supporting the wider customer operations team as and when required Potential to grow remit and manage a customer focused team in the future.
Leading by example and advocating our business beliefs, values, and vision What you'll need to have A true passion for the customer experience and finding ways to enhance customer journeys Collate and act upon feedback, and be the lead on "the voice of the customer" Experience in large scale transformation projects An influential communicator who enjoys building presentations, and presenting their work to large scale audiences Experience in complaints management up to and including executive level A keen eye for detail who can analyse data and solve problemsIt would be great if you also have Experience of working within contact centre(s) and or retail environmentOur benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at rewards.
Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.Why Boots OpticiansAt Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential.
The majority of our contacts are by email & phone and we handle an abundance of queries from line managers across our stores, opticians, support office and logistics divisions.
We are passionate about providing excellent support for leaders across our stores, opticians, and support office, around the ER issues they face.
We are a team of c18 ER Advisors working within a shared service environment.
We are looking for a Finance Business partner to join our team, providing financial leadership to the store leadership team, primarily focussed on driving performance within our store estate (across Commercial, Pharmacy and Operations) and holding the business to account on the control of their £1bn controllable' cost base.
We also partner to the Central Operations team, helping to drive their strategic agenda, with a specific focus on loss, workforce planning and investment.
Review end to end P&L, to identify gross contribution improvements.
We are investing >£100m into our highly exciting Transformation programme which will provide varied experience and great exposure to the whole business.About the roleReporting to the Head of Finance, Digital Retail, you will be based within the wider Commercial Finance Business Partnering Team, and will work with our FP&A and Financial Control teams.
This is an exciting opportunity to join our commercial finance team, supporting the strategy of the fastest growing area of the retail business - the Digital Retail business unit.
Posted by Service Care Solutions - Legal • £14.65/hr to £15/hr
General
Please find a description of the role below.
Service Care Solutions are currently recruiting for a local authority in Nottingham for a Payments Assistant to join their team.
Key Responsibilities
Adherence to Standards and Confidentiality: Perform finance and clerical tasks in line with established business standards and processes, ensuring confidentiality and safeguarding.