Posted by Seven Resourcing • £17.54/hr to £21.72/hr
General
This is a Full-time position, and we are paying £17.54 Paye and £21.72 umbrella per hour for this role.
Seven Resourcing are looking for a Resolution and response team officer to work with Havering Council.
The role
The Resolution and Response Officer is responsible for improving the effectiveness and quality of customer responses and are accountable for providing high quality and efficient customer responses, that reduce the risk of escalation to further stages understanding when to escalate issues to alternative teams.