The Higher Clerical Assistant/Word Processor Operator roles within the Service play a key part in supporting the Multi Agency Safeguarding Team and other Social Worker and Personal Adviser teams in safeguarding and promoting the wellbeing of children, young people and their families.
You will have excellent verbal and written communication skills and be experienced in call handling, data inputting and database maintenance whilst working to agreed standards and strict deadlines.
To work within consistent business support and administration processes and.
Under the direction of the Team Leader, to ensure that key administrative tasks assigned are undertaken and delivered as set out within the Service Level Agreement, meeting agreed timescales and frequency.
Main purpose of the job
To provide comprehensive administrative support to a range of services across the Council to meet the core business needs of the service (as deployed by the Team Leader and agreed with the Customer Service Operations Manager.
To provide a comprehensive personal assistant and secretarial service to the Dean of School and others as agreed, and to work co-operatively with other administrative and support staff in the School.
To be responsible for all matters concerning the Dean's correspondence:
Receive all correspondence, log, sort, redistribute, redirect and reply as required,