If you're a motivated, customer-focused individual with a can-do attitude, we want to hear from you.
Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do?
You'll fit in well with us at Medstrom, where we have disrupted the market by providing proven and well-evidenced products and services to our busy customers, helping to make a real difference to both their workload and crucially their patients' outcomes.
As Customer Support & Resolutions Manager, you will lead on our response to complaints, MP and Councillor enquiries, and management of complex and high profile cases, working alongside other colleagues and partnering contractors to identify lessons learned and service improvements.
Our Repairs Services are responsible for the provision and delivery of high quality, effective and responsive estate services and repairs to our customers, residents, homes and communities.
Key Responsibilities
Investigate and respond to complaints in line with our Complaints Policy and Procedure.
About the Role As a cleaning operative you will be responsible for variety of tasks including mopping, toilet cleaning, washing walls, vacuuming, emptying bins, dusting and sanitising surfaces safely and professionally to a high standard.
Royal Mail P&FS are recruiting for Cleaning Operatives Pay: £11.44 per hour Benefits: 22.5 days annual leave, rising to 25 after 5 years' service, plus bank holidays, uniform, PPE, employee referral scheme and Defined Contribution pension scheme Working hours: Part time, 6 hours 30 minutes per week, Monday Thursday 09:00 10:15 and Friday 09:00 10:30 As part of Royal Mail Property & Facilities Solutions you will work either as part of a team or as the only cleaner on site, ensuring we continue to deliver the high standards of service our customers expect.
We have a fantastic new job opportunity for a Property Manager with a housing / property services management background, understanding of Tenancy, Deposit and Letting legislation, and the needs of residents, and excellent customer service and communication skills.
Property Manager with a housing / property services management background, understanding of Tenancy, Deposit and Letting legislation, and the needs of residents, and excellent customer service and communication skills is required to join a well-established housing association.
Working as the Property Manager you will cover all areas of property management and resident liaison for approximately 500 Private Rented and Intermediate Rented properties across Central and Greater London.