My global pharmaceutical client, based in Buckinghamshire, are looking for a Spanish Speaking Customer Service/Complaint Intake Analyst to join their team urgently initially on a 12-month basis.
Purpose
The Complaint Intake Analyst works to support PMQA through providing the initial triaging of complaints from all channels and serves as the first point of contact with the customer.
Posted by Bucks and Berks Recruitment • £25K/yr to £35K/yr
We are looking for a professional, bright and focused individual who can pro-actively manage an existing portfolio of accounts whilst developing new leads from existing clients and reaching out for new business, ultimately establishing your own accounts over time.
Our client is growing hugely - they provide luxury experiences, hospitality, artwork and memorabilia which they sell at prestigious events via silent auctions partnering with clients such as Formula One, England Rugby, various Premiership Football Clubs, businesses, and schools.
We are recruiting for an Account Manager to join our client's fundraising team based in Marlow.
Our client is looking for someone with experience of Business to Consumer (B2C) customer service, resolving complaints and taking and tracking orders.
An excellent telephone manner is essential, clear communication skills and a commitment to high customer servie standards.This a a busy role so experience of working in a fast-paced environment is advantageous.
If you have telephone and eCommerce Customer Service experience this is a great opportunity to work for our client, who have fabulous offices, with free parking, in Marlow.
Fantastic benefits, lovely working hours - 9am - 5pm Mon to Fri, plus 25 days holiday and private medical.
We are looking for someone confident, customer focused and enthusiastic with previous experience in customer services or a call centre, used to working with a high volume of inbound calls and emails.
An exciting opportunity has arisen to join our client, a leading organisation, in Marlow, home to some of the most well known brands in the UK!