Provide professional but empathetic service through the claims process via multiple channels including, phone and email - Able to anticipate the customer need and action to ensure process is managed in its entirety
Support customers through the process of their claim providing guidance and relevant information to support them and help them understand what is needed for prompt and accurate resolutions
Ensure a solid understanding of the procedure to be able to give customers accurate and consistent information
A leading global Insurance firm based in the city of London are currently seeking a self-motivated, confident and highly capable Complaints Handler to start asap until approximately October 2024 within a temporary ongoing capacity.
Flexibility for this role will be vital too as there are often tight deadlines and this role will compliment an individual who likes working to a fast pace and accurate manner.
The ability to educate and liaise effectively with different stakeholders and third parties will be essential to the successful completion of this role.
We are searching for experienced Complaints Call Handlers to deliver exceptional customer service by addressing queries, resolving issues, and finding solutions over the phone.
Pertemps presents an exciting opportunity to join the esteemed Royal Mail team in Plymouth.
We are searching for experienced Complaints Call Handlers to deliver exceptional customer service by addressing queries, resolving issues, and finding solutions over the phone.
Pertemps presents an exciting opportunity to join the esteemed Royal Mail team in Plymouth.
A leading insurance provider based in Norwich City are looking for multiple call handlers on a temporary basis to assist them through a period of growth for the business.
Red Recruitment is recruiting a Complaints Handler to join a premier Contact Centre outsourcing business who are dedicated to delivering exceptional service to their clients.
This role is Monday - Friday on a temporary to permanent basis.
You will be joining the business during a period of fast growth, giving you lots of potential for opportunities and progression in the future.