As a Customer Service/Claims Call Auditor, you will be working with the Claims Audit Lead and Claims Auditor, providing insight by undertaking QA Activity, utilizing the Quality Management System.
The Claims Governance Team is a department where independence of thought, integrity and the ability to maintain confidentiality are essential.
This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal).
We are currently recruiting a dynamic and well organised Senior Claims Handler to join the Fleet and Specialist product team.
You will be providing exceptional level of service and relationship management to our Fleet customers.
Posted by Acorn insurance & Financial Services LTD • £24K/yr to £26K/yr
As a FRU Claims Handler you are the first point of contact for our customers, you will ensure the delivery of excellent customer service by providing relevant and accurate information to every customer, based on your professional expertise and training that will be provided in house.
We are looking for people with excellent customer service, response and resolution skills, who will treat our customer fairly with empathy and respect.
The First Response Unit is a fast paced and energetic department where no two days are the same.
A well-established insurance group who has a number of sites across the UK and are a well renowned Wheels Insurance specialist now seek to appoint a new Service Advisor to join their Taxi Insurance team, based in Liverpool (L5).
This position sits on in their customer service team, with the purpose of the role being to handle inbound customer enquiries and handling insurance mid term adjustments for Public and Private Hire insurance clients.
The role requires dealing with clients over the phone and via e-mail to ensure service targets are maximised, through the provision of efficient communication & negotiation skills.
Posted by Acorn insurance & Financial Services LTD • £26K/yr to £34K/yr
This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal).
We are currently recruiting a dynamic and well organised Senior Claims Handler to join the Fleet and Specialist product team.
You will be providing exceptional level of service and relationship management to our Fleet customers.
Posted by Acorn insurance & Financial Services LTD • £26K/yr to £34K/yr
This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal).
We are currently recruiting a dynamic and well organised Senior Claims Handler to join the Fleet and Specialist product team.
You will be providing exceptional level of service and relationship management to our Fleet customers.
Posted by Acorn insurance & Financial Services LTD • £33K/yr to £36K/yr
As a Quality Audit Team Leader, you will be working with the Claims Audit Lead, leading a Team of Claims Quality Analysts.
The Claims Governance Team is a department where independence of thought, integrity and the ability to maintain confidentiality are essential.
The Team will provide independent oversight of handler performance, customer outcomes and indemnity spend, helping to ensure regulatory compliance and good governance controls are operating effectively to mitigate risks.
We are working with a specialist Taxi Insurance Brokerage who are industry leaders, they maintain a customer centric and personalized approach to their growing client base.
Posted by Acorn insurance & Financial Services LTD • £26K/yr
As a Claims Quality Analyst, you will be working with the Claims Audit Lead and Claims Auditor, providing insight by undertaking QA Activity, utilizing the Quality Management System.
The Claims Governance Team is a department where independence of thought, integrity and the ability to maintain confidentiality are essential.
This will help to ensure Regulatory compliance, and good Governance controls are operating effectively to mitigate risks.