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Domestic & Commercial Claims Technician Birmingham / Remote Experienced Claims Technicians required to join a leading claims management organisation who have been operating within the Insurance and Property Industry for a number of years providing a bespoke property repair and damage mitigation service for both commercial and domestic properties. As a Claims Technician you will be handling a portfolio of buildings related losses working from a desk base and supporting the team of Surveyors/Estimators who attend site visits to assess damage and prepare schedules of works. Key responsibilities: Work closely with the Team of Surveyors/Estimators Manage claims from cradle to grave Oversee that the reinstatement to any damaged properties is completed and fully repaired During the process you will liaise with insureds, insurers and contractors keeping all parties up to date. Help and support the Team of Surveyors/Estimators with the writing of estimates, preparing schedule of works and organising contractor to carry out repairs Contractor management, ensuring the repair work is on track, compliant and working to industry standard About you: Experience of working in an Insurance Claims/Buildings Claims environment Good knowledge of Buildings/Property damage and repair Exceptional communication skills, face to face, verbal and written Interested applicants should apply online or forward their CV's to Craig Dyson at Exchange Street Claims; / / Job Ref: 296882II. CD-32. For all other vacancies, take a look at our website - www.exchange-street.co.uk
Concierge Claims Technician Birmingham / Bolton Remote Our client is looking to recruit a FNOL/Concierge Claims Technician within their Property Claims team (location flexible but Birmingham/Bolton preferred) with Hybrid or fully remote working available subject to operational needs. You will use your technical knowledge and experience to assist adjusters to proactively case manage, negotiate, and settle property claims, as licensed. Role & Responsibilities: Being the first point of contact to policy holders making an insurance claim Providing outstanding customer service and putting the customer at the centre of everything Building strong professional relationships with team members and other areas of the business Ensuring all information is documented correctly prior to Loss Adjuster visits Skills & Requirements: Insurance/Loss Adjusting/Claims Handling background preferable Team player with the passion for helping others Proactive, with the ability to work with initiative Able to work as part of a team to ensure client SLAs are met Interested applicants should apply online or forward their CV's to Craig Dyson at Exchange Street Claims / Job Ref: CD-61. JA Ref: 373059II. For all other vacancies, take a look at our website - www.exchange-street.co.uk
Property / Household Claims Technician Birmingham / Bolton Remote Our client is looking to recruit a Case Manager within their Property TPA Division. The role involves providing first class customer service to customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met. The successful applicant will work closely alongside a national team of field Adjusters and handle their own caseload of post-visit Household/Commercial Property claims, handling claims through to settlement. You will typically be responsible for writing full and detailed reports for insurers, including recommendations for settlement, liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims. Interested applicants should apply online or forward their CV's to Craig Dyson at Exchange Street Claims / Job Ref: CD-4. JA Ref: 373037II. For all other vacancies, take a look at our website - www.exchange-street.co.uk