Technical Consultant- Commercial Liability Direct Bromley & Manchester - Hybrid (1/2 days in the office) Full Time, Permanent Position Let's make the most of your talent.Join us as a Commercial Liability Direct Claims Consultant as part of our Large and Complex Loss Specialist Claims team, where you'll manage a variety of claims to resolution and shape excellence in claims handling.About usAt Direct Line Group, insurance is just the start.
And we all work together to be brilliant for customers, every single day.It always feels good, helping people when they need it most.
Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we're a customer-obsessed market powerhouse.
Our client, a well-respected Insurance Broker is seeking a Commercial Claims Handler to join its existing Claims Team.
Reporting to the Claims Manager, you will manage a small caseload of circa 200 files from first notification through to final conclusion.
You will be responsible for handling all classes of commercial claims efficiently, aiming for prompt resolution and settlement through close collaboration with insurers, TPAs, and loss adjusters.
Manage claim cost, achieving economical settlement while ensuring the customer's experience is excellent throughout the lifecycle of their claim.
Provide comprehensive advice on all claims, advising policyholders of the best course of action to achieve settlement.
What will my duties be
Pro-actively manage, fire, theft, and damage claims, for the entire claim journey on behalf of Motor Underwriters who insure a diverse portfolio of risks across the UK.
As a Claims Handler, you will be responsible for managing, processing, and coordinating insurance claims, ensuring timely resolution and customer satisfaction.
Our client being a prestigious independent brokers based in London and specialising within the Property Insurance sector are looking to hire.
This is a full time position where you will be responsible for managing client accounts, including renewals, providing exceptional customer service, and maintaining strong relationships with clients.
To provide proactive management of claims in order to achieve high levels of satisfaction for the insured and broker through high quality claim management, resolution and excellent client service.
The Claims Officer performs all core activities within the team, demonstrating dedication, a detail-oriented approach and providing outstanding and memorable service to claimants.