Responsible for managing the Customer Resolution & Information Team to ensure that statutory and organisational requirements are met in relation to dealing with and responding to complaints, Freedom of Information (FOI) requests, Subject Access Requests (SAR) and enquiries made by Local Councillors and Members of Parliament in relation to Children's Services at Wirral Council.
Responsible for developing reporting systems for complaints/information requests, for analysing trends and patterns and translating this into outcome focussed action plans.
We are collaborating with a valued client to recruit a Customer Service Advisor for their Jeopardy Management team.
You will play a crucial part in managing a contract between our client and a third-party company supplying smart meters across the UK.
Initially a temporary position, this role offers the potential for a long-term opportunity based on your performance and ability to meet the role's requirements.
You will visit customers in their homes or businesses to accurately collect meter readings, customer information and any other associated information required by United Utilities and their clients to assist billing and customer service delivery.
Reed Talent Solutions are working with United Utilities on the search for Meter Readers
We have several exciting opportunities for Meter Readers to join United Utilities.
This position involves managing bookings, answering customer queries, processing refunds, handling disruptions, and communicating important information to passengers.
Successful candidates will play a key role in providing exceptional customer service for our client's customers across all communication channels, including telephone, email, WhatsApp, and social media.
We have some brand new and fantastic opportunities with a leading Airline as they recruit for a number of Customer Engagement Representatives to join their home-based team, on an initial 6-month contract basis.
CUSTOMER SERVICE ADVISOR (SEASONAL) / LIVERPOOL / £22,308 PER ANNUM PRO RATA / START DATE OF 17th SEPTEMBER.
The role of a Customer Service Advisor is extremely demanding, varied and provides a good opportunity for the right candidate to join a committed, focused, and hardworking team.
If you are looking for an exciting new challenge as a Customer Service Advisor, then this is the perfect opportunity for the right candidate to join a committed, focused, and hardworking team.