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Do you enjoy working outdoors? Are you enthusiastic, self-motivated and enjoy working with members of the public? Are you able to problem solve and think on your feet? If so this role could be for you. We are looking for two new team members for these permanent roles, based in Coleford, Forest of Dean. About the role... As a Civil Enforcement Officer (CEO) you will be part of a dedicated team managing the Councils car parks. You will provide help and support to drivers and the local community, which will contribute in making the local area a great place to work and live. You will need to be a good communicator as you will be speaking with different stakeholders within the community to provide practical solutions for the benefit of the local community. This includes: Regulate parking spaces by advising drivers where to park. Patrol parking bays reserved for specific users such as those with a blue badge. Ensure a turnover of vehicles in limited waiting parking spaces to give others the opportunity to park. Act as an ambassador for the area by advising visitors and residents on attractions and amenities. Issuing penalty charge notice as and when necessary. When issuing notices to vehicles contravening the parking regulations, you will be required to gather evidence with a handheld computer, taking written notes and photographs. You should be able to maintain accurate records. If you are self motivated and are interested by the aspect of building relationships and providing solutions within the community, then we would love to hear from you. No previous experience is required, all training will be provided. You will need... GCSE's including English and Maths A- C or equivalent Basic Computer Skills A current driving licence and the ability to meet travelling needs of the role, including driving company vehicles. Special Conditions... Use of a car for work purposes BPSS For more information about this role please see the Job Description/Person Specification. Who are we... Publica is a unique place to work we're a local government organisation with a twist! Publica wants to transform the way local services are delivered. To help do this we have started to fundamentally rethink the way we design our services in the digital era so that Publica is a customer focused organisation driven by real user needs. What can we do for you... Agile working allowing a mix of home and office working Flexible working arrangements (depending on the role) 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice Renewed again for another year there is a Health cash plan giving you cash back on health, dental and eye care Pension scheme with a good employer contribution of 5% of your earnings Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues Cycle to work scheme Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars Generous sickness cover above statutory entitlements Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury Life assurance, currently four times your annual salary These are just a handful of the benefits that you can enjoy when you join us! To apply for this position please click on "apply now" within this page to complete an application form and supporting statement together with your CV. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It's important that we're a good fit for each other, so let us know what's important to you and why you want to work for Publica Group Ltd. Your CV will not be available to the hiring manager unless you are shortlisted for interview to assist with our non-biased screening process so please ensure you complete the application form in full. It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian, and other minority ethnic backgrounds, and those with disabilities. Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email. Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children. Safer recruitment practices are applied to all job vacancies Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references; proof of identity; nationality and immigration status; three years' employment or education history (if applicable) and, in some cases, verification of criminal record.
Administrator Imperial Recruitment Group are delighted to announce that we are working in partnership with Newcastle College who are recruiting for an Administrator on a Permanent basis. Salary: £23,151 Per Annum Contract Type: Permanent Location: Newcastle Hours: Full time, 37 hours a week Purpose of the Role The Central Information Service provides a central administrative and reception function for all Newcastle College learners. This cross-college information service aims to deliver excellence in its operations, to provide an efficient, standardised front facing operation to the buildings & the learners it supports. Tasks and duties are distributed across each member of the team, although each member of the team will also have specific lead responsibilities for certain duties or administrative functions to ensure its overall operational effectiveness. As an employee within NCG, all employees are required to promote, uphold and demonstrate through personal example, our values and behaviours. To provide an efficient and effective administrative support service to internal and external customers as part of Central Information Services. To ensure that all College systems and processes are proactively and effectively implemented within the role To deliver exceptional customer service and to support a high quality service delivery, whilst maintaining compliance within a very busy environment. As an employee within NCG all employees are required to promote, uphold and demonstrate through personal example, our values and behaviours. Responsibilities: To provide a customer focused and responsive service to support the CIS service function to staff, students and management within the College To carry out reception duties as required as part of the front of service operational requirements of the service across the college campus and estate, including satellite sites ( as required). Compile and produce timely and accurate statistical returns as required. Contribute to the development and maintenance of appropriate systems, processes and procedures to meet the needs of customers of the college. Contribute to the achievement of a customer focussed department and provide an appropriate and responsive service to the customers/clients both internal and external. Complete clerical and administrative tasks in line with internal and external policies and procedures. Deal with enquiries from internal and external sources to provide an effective response to students, clients and other stakeholders. Assist in compiling data on a regular or ad hoc basis to assist with the production of information about the college. Prepare documents using a variety of different sources e.g. word-processing, spreadsheets, databases. Receive and prioritise incoming mail. Monitor levels of stock and stationery and report on items in need of replenishment. Communicate effectively with staff, students and external clients. Provide advice and guidance to students when required. Provide administrative support and assistance to managers and academic staff as required Work as a flexible and effective member of the administration team. Attend meetings and take minutes when required. Maintain accurate records both paper-based and manual. Support and contribute to other administrative functions as necessary. To support all CIS function as required and to support Learner Data Services (NCG) with data input as part of Main enrolment. Experience/Qualifications: Evidence of continuous updating of skills and knowledge Training/qualification in IT skills NVQ Level ll or equivalent or significant relevant experience Experience of working in an office environment. Experience of face to face and telephone enquiries. Experience of working in a customer focused role. Experience of using Unit-e & other college IT systems Experience of maintaining and contributing to the development systems, processes and procedures Able to obtain a satisfactory DBS clearance. For more information on this opportunity please feel free to contact Imperial Recruitment Group. Due to the high volume of applications that we receive we may not be able to respond to every application, however, if you do not get a response within 7 days, please consider your application for this opportunity unsuccessful but we will keep your details on file for other opportunities.