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Summary Salary: Starting from £12.62 and raising to £14.53 after 12 months Contract Type: Permanent Hours: 25 per week Location: Bransholme Closing Date: 22/05/2024 Please note, if successful in this role your contractual job title will be Customer Services Consultant What to expect As a Customer Services Consultant you will join us on our journey to WOW customers and you will undertake a truly valuable role. You will be responsible for offering a consistent level of customer service while driving sales of our innovative products and services. You will be working in one of our Directly Managed Branches as part of a busy team where you will have the opportunity to build a great rapport with customers. This role offers you an exciting opportunity to learn new skills and work in all areas of the Post Office, including the Counter, Post shop, Travel Area and Meet & Greet. What we can do for you Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes: 25 days annual leave that increases with tenure Generous pension contribution Access to Benenden Healthcare Life assurance Income protection after 12 months service Full support from our employee assistance programme and access to our employee benefits platform Ever-evolving learning and development opportunities Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all. What you'll need to succeed You will be a genuine and enthusiastic individual who enjoys delivering exceptional customer service, with the ability to communicate easily and effectively with customers and match our products to their needs. As a Customer Services Consultant, you will: Have previous customer service and cash handling experience Possess first-class communication skills with the ability to hold friendly and informed conversations about our product and services Be a great team player who understands and respects everybody's contribution to our success Understand what outstanding customer service looks, feels, and sounds like About us Post Office is an integral part of every community, upheld by the dedication and service of our postmasters. In a world that's constantly evolving, we recognise the importance of adapting and growing. As we navigate the shifting landscapes of a digital age, our commitment to evolving is stronger than ever; without losing the essence of personal touch that defines us. Our journey forward is one of reflection, learning, and positive change. Whilst there is much work to be done, we're looking for people ready to think differently in tackling the challenges ahead - people who possess resilience and a deep sense of responsibility towards our postmasters and the communities they serve. This mission drives us, ensuring that we remain focused on our purpose and strategic intent. If you're inspired by the prospect of making a meaningful difference and contributing to a future where Post Office can stand as a model of renewed progress and integrity, we want to hear from you. Join us on our journey in making Post Office a business that belongs to and serves everyone, shaping a new future legacy.
Summary Salary: Starting from £12.62 and raising to £14.53 after 12 months Contract Type: Permanent Hours: 16 hours per week Location: Gloucester Closing date: 23/05/2024 Please note, if successful in this role your contractual job title will be Customer Service Consultant What to expect As a Customer Services Consultant you will join us on our journey to WOW customers and you will undertake a truly valuable role. You will be responsible for offering a consistent level of customer service while driving sales of our innovative products and services. You will be working in one of our Directly Managed Branches as part of a busy team where you will have the opportunity to build a great rapport with customers. This role offers you an exciting opportunity to learn new skills and work in all areas of the Post Office, including the Counter, Post shop, Travel Area and Meet & Greet. What we can do for you Our people are the driving force behind our business, we are proud of the energy, commitment and customer focus we have in common. In addition to the competitive salary we offer, in return for your hard work, you will also receive: 25 days annual leave that increases with tenure Generous pension contribution Access to Benenden Healthcare Life assurance Income protection after 12 months service Full support from our employee assistance programme and access to our employee benefits platform Ever-evolving learning and development opportunities At Post Office our commitment to embracing diversity extends beyond just words, we actively foster an inclusive workplace culture that values the unique perspectives and contributions from all colleagues. We believe that Equity, Diversity, and Inclusion is not only important but essential to our success and growth; our priority is building a business that represents the communities we serve across the nation. We are an equal opportunity employer, and we embrace our employees' differences; Post Office wants people from all walks of life working here and we welcome your application. That's how we build Everybody's Business. What you'll need to succeed You will be a genuine and enthusiastic individual who enjoys delivering exceptional customer service, with the ability to communicate easily and effectively with customers and match our products to their needs. As a Customer Services Consultant, you will: Have previous customer service and cash handling experience Possess first-class communication skills with the ability to hold friendly and informed conversations about our product and services Be a great team player who understands and respects everybody's contribution to our success Understand what outstanding customer service looks, feels, and sounds like About us Post Office is a community staple. We're trusted. We're relatable. We're reliable. We're steeped in tradition. But we're on a journey of transformation. We're focused on the future and working at pace to compete in a digital world to provide the same, personalised experience we've always been proud of - and we need fresh talent to help make it possible. We're looking for people to come to Post office to re-imagine. Authentic people who rise to big challenges and make big changes. We all have a genuine duty of care for the people we serve - a purpose that guides us forward, no matter what. We're looking for people who share in that purpose and show that now, and moving forwards, Post Office truly is Everybody's Business.
Civil Enforcement Officer The Dimensions of this role: Issue PCNs to vehicles that are parked in contravention of the parking regulations Record evidence and observations to monitor vehicles parking Civil Enforcement Officers provide parking advice and directions to members of the public Report any equipment that is in need of repair, so we can get it fixed as quickly as possible Report other problems with the signs, lined or activity on street Civil Enforcement Officers act as a deterrent to inconsiderate parking in order to allow the free flow of traffic. Report abandoned vehicles to management The candidates we require must be excellent communicators with previous Civil Enforcement experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems. Uniform will be provided for the role; however you will be expected to provide your own black shoes. You will be required to work 35 hours per week, Monday to Sunday, including Bank Holidays if required on a rota basis. 4 days on 3 days off. Civil Enforcement Officers are required to work shift patterns under the enforcement hours. Overtime may also be available. So flexibility for the role is essential. This role of Civil Enforcement Officer will pay £20.16 an hour via umbrella. If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on and press 1 for the parking department Unity offer referral schemes for all successful referrals at officer level Previous Parking industry experience is essential for all parking vacancies