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Discover an amazing opportunity with a global Roadside Breakdown provider! Prestige Roadside Patrol Technician, based from home required to cover Gaydon and surrounding areas. Prestige Roadside Technician - Gaydon Salary: Basic £36,471, OTE£ 55,000 and Guaranteed bonus of £3,000 in year 1 (paid quarterly) Our client is seeking an experienced Vehicle Technician / Mechanic to provide a professional, effective and quality roadside assistance service to our clients' customers. You need to be a team player, able to work to deadlines and have the ability to use your own initiative. The ideal candidate will be an experienced Vehicle Technician who possess a natural aptitude for mechanical diagnosis and repair. Roadside Repair & Assistance To attend all breakdowns as requested by the Operations Centre. To affect all repairs efficiently, competently, and to the correct standard. To maintain and develop skills in all aspects of repair, service and maintenance. To make full use of all equipment and training provided to ensure maximum roadside repair rate. To inform the Operations Centre of the outcome of each job to request further assistance if required. Customer Service To ensure that the service provided to the customer is of the highest standard in keeping with the brand image and the company's standards. Vehicle Maintenance To ensure that the Customer Service Vehicle is correctly maintained and serviced and to ensure this is done at a time which minimises 'down time'. To ensure that the interior and exterior of the vehicle are clean and tidy at all times that all parts and equipment are on board. Telephone Assistance To provide, when requested, technical assistance on the telephone to Recovery Operators, Customers and Operations Co-ordinators. Administration To ensure that all paperwork and procedures relating to the vehicle, parts and assistance is completed in a timely manner. To ensure all warranty and goodwill procedures are followed. Education/Training/Qualifications Essential: Good standard of general education NVQ 3 in Vehicle Maintenance and repair or equivalent Full Category B Driving Licence - NO MORE THAN 6 points Benefits Pension Scheme Life Assurance Private Medical Cover (after 12 months) Mobile Phone If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company, then APPLY today! If you do not hear from us within 14 days of your application date, please assume we will not be progressing your application. We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen
Do you strive to deliver excellent customer service? Are you an enthusiastic individual? Are you comfortable with shift work? If you said yes, yes yes....then this could be the perfect opportunity for you! Reed Talent Solutions are working with Cadent Gas on the search for 10 x Customer Centre Call Handlers. Who are Cadent Gas? Cadent are excited to be part of the future of UK energy! Cadent have a clear roadmap that will drive performance to the forefront of the industry and support the UK government in achieving it's net zero targets by 2050. Cadent are making a difference through innovation and new ways of working. Cadent are shaping a cleaner, greener future for their 11 million customers whom they put at the heart of everything they do. How can you help? In the Customer Centre Call Handler position, you will have the below key accountabilities - Taking incoming Gas Emergency line calls, providing a first-class experience to the customer, and ensuring that the correct action is taken to guarantee a safe and appropriate resolution Creating the appropriate work orders off the back of customer calls into the Gas Emergency line. Handling all customer calls with the appropriate customer service technique, always demonstrating full engagement and customer awareness. Developing and maintaining excellent working relationships with both your immediate team and the wider business. Liaising with internal and external parties to ensure a successful resolution for the customer. Contribute to a culture of continuous improvement and service excellence by adhering to agreed standard operating procedures and making suggestions for ongoing improvement. What do you need to know about the role? Start date: Tuesday 28th May (after the Bank Holiday) Pay rate: £15.04 per hour Payroll: Weekly one week in arrears Contract type: temporary assignment via Reed Talent Solutions Shift pattern: 3 x 7am to 3:30pm, 3 x 2:30pm to 11pm, 3 x days off as rest day Location: Pilot Way, Ansty Park, Coventry, CV7 9JU Onsite/hybrid/remote: this role is full time onsite What we ask from you? Is that you have the ability to actively listen and communicate confidently and effectively, you have experience in making accurate decisions under time pressure, you have previous use of computer systems, you have a desire to empathise with customers in a variety of circumstances, and you have the willingness to learn and develop. You will be required to attend an assessment centre at Pilot Way on either Tuesday 14th May or Wednesday 15th May for 2 hours (10am to 12pm) for a site tour, call listening, and a role play assessment. Why apply? Be part of something big. Help shape the future of gas for generations to come. The site boasts free on-site parking including 67 electric vehicle charging points, chill out areas inside and out, coffee bar, onsite restaurant and a gym that is kitted out with all the latest equipment, which is free to use. A wide range of health and wellbeing services, engagement activities and employee support groups are also available.