Work with clients in producing person-centred support plans and ensure that case reviews are carried out, that support plans are implemented, and adequate case records are maintained.
Conduct interviews with prospective clients using a range of specialist assessment and personalised support planning tools to engage clients in the assessment and support planning process.
Posted by Burton Bolton & Rose Recruitment Services Limited • £27K/yr
Some of your duties will include
Providing a high level of service to customers and ensuring all their wants and needs are satisfied.
Liaising with customers via telephone and email to discuss their requirements and recommend suitable products.
General
The high success rate of this Company reflects on the skills and commitment held by their busy staff and as a Customer Care Assistant you will be required to contribute to this process by delivering a first-class service at all times.