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Closing date: 10-05-2024 Customer Team Member Location: The Co-operative Food, Hillside, Brae, ZE2 9QG Pay: £12.00 per hour great benefits Contract: 16 -39 hours per week regular overtime Working pattern: Varied shifts, early mornings, afternoons, late evenings and weekends to be discussed at interview. Full training given You can now apply for this role using your mobile device As a customer team member at Co-op, you'll provide friendly, thoughtful service, and be on hand to support customers whenever they need your help. You'll also make sure your store is in great shape working as part of a team to replenish products and support deliveries. In return, we'll give you opportunities to develop your skills and progress your career. You'll also get fair pay, and a benefits package that includes a pension, colleague discount and support for your physical, mental and financial wellbeing. What you'll do Friendly and thoughtful service you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, support with tasks on the post office counter, and doing all you can to deliver a great shopping experience Engage with everyone to succeed together you'll build strong relationships with your colleagues in-store working together as a team to solve problems for the benefit of customers and members and each other Make sure the store is safe, legal and operational you'll complete daily checks to make sure the store is safe for our customers, and replenish products while checking their dates, prices and temperatures are legally compliant Embrace change you'll help to embed change in store, embracing and supporting changes so they become a natural way of working, and sharing experiences with other colleagues to help them positively adapt to changes Co-operate for a fairer world you'll get involved in day to day community activities like supporting our FoodShare scheme, and help your local member pioneer by taking part in local community events This job would suit people who have genuine care for the needs of customers and colleagues good communication skills, with the ability to build positive relationships with everyone strong problem solving skills the flexibility to work a range of shifts Why Co-op? We'll help you learn new skills, and give you the opportunity to support your local community. You'll also get package that includes: competitive pay and opportunities for overtime Wagestream a money management app that gives you access to a percentage of your pay as you earn it premium rates for hours worked before 6am or after 10pm flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance) Holidays starting from 31 days per year (includes bank holidays) pro rata for part time 30% off Co-op branded products in our food stores 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday) discounts on other Co-op products and services pension with up to 10% employer contributions cycle to work scheme services to support your physical, mental and financial wellbeing Building an inclusive workplace We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at diversity-inclusion-and-wellbeing. As part of the application process for this job, you'll need to complete an online assessment. It will take around 10 minutes to complete the test. #3
Closing date: 10-05-2024 Store Manager - Kyle of Lochalsh Location: Kyle of Lochalsh Salary: £35,600 - £44,500 plus great benefits Contract: Permanent We're looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package. As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co-op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co-op brings to local communities. In this role, you can expect to: Empower your team to deliver great service, personally promoting the Co-op difference to customers and members Build an inclusive culture where everyone can speak up and share their views Develop your team through regular performance conversations to help them reach their potential Make sure the store is safe, legal and operational Manage and optimise your store's commercial performance, recruit new team members and manage HR processes You'll need experience of guiding and developing a team and working in a busy, service-focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You'll also need: Resilience and great problem solving skills The ability to understand and analyse commercial information Willingness to roll up your sleeves and support the team with delivery of store activities In return for your passion and commitment, you'll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), 36 days holiday including bank holidays (rising with service) and 30% off Co-op branded products in our food stores all year-round. You'll also get: A pension with up to 10% employer contributions Wagestream app giving access to a percentage of your pay as you earn it YuLife app rewarding you for exercising with discounts and vouchers Cycle to work scheme Coaching and training to support your career development At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. We're actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at diversity-inclusion-and-wellbeing. We reserve the right to remove a vacancy before the scheduled closing date.