Due to the nature of the Support Services business many of these areas are subject to SLA's, key performance indicators and balanced scorecard assessments.
Role Overview
The role is responsible for managing the Field Service Engineers (FSE's) resource diary.
Due to internal promotions they have a requirement for a proven Helpdesk Manager with a MSP background.
My client are a well established and respected IT Managed Services provider that provide a full range of reliable and professional managed IT services that help their clients streamline processes and increase profitability.
As a Microsoft Service Provider, they offer IT support services, cyber security support and services, project services, and proactive network management.
Our immediate requirement is for an experienced Document Controller to be a key part of our Egham team, representing proAV, taking full responsibility for assist with the smooth running of projects using multiple document control sites.
You will be helping various departments within the engineering side of the business to gather any documentation that is needed as well as uploading the completed documents to the upload portals.
ProAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.
£31,750 per annum Plus on-call payments and benefits
This is an exciting career opportunity for someone who is keen to offer inspiring leadership to a dedicated team who are enthusiastic and committed to supporting individuals with complex needs to achieve positive outcomes.