The Service Design and Transition Manager is responsible for the design and transition of new or changed managed services via the defined CX and Managed Service - Service Design and Transition framework.
About The Role; Position Summary
They will manage all aspects of managed service design and facilitate the implementation of that within Customer Operations and for our customers.
We have an exciting opportunity for an experienced, self motivated and driven Claims Manager to join our successful Niche Schemes and Affinities Division in our Gloucester office.
You will be responsible for managing and supporting the Claims Department to deliver a first-class Claims journey for our Customers.
This is an exciting and fast paced role with on-going growth aspirations, leading a team who handle Claims across lifestyle and disability products.
The task at hand: The Partner Business Manager (PBM) is focused on maintaining revenue and margin by supporting each Partner within their territory.
Reporting to the Partner Sales Director, the PBM is responsible for developing and growing Partner relationships through product sales and cross-selling of new products to existing and new Partners.
Fantastic Hours: 9am to 5pm x 3 days per week ( Tuesday, Thursday & Friday )