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Change Manager Location: Balham / Ealing & Working from home (hybrid) Application Deadline: 09 June 2024 Salary: £48,000 - £52,000 per annum (pro rata) Job Summary An exciting opportunity to join Certitude as a Change Manager as we continue to grow as London's leading adult social care provider. Salary: £48,000 - £52,000 per annum (pro rata) Hours: 30 / 37.5 hours Job Type: Fixed Term - Part time / Full time (18 Months) Location: Balham/Ealing Offices, with option to work flexibly from home Interview Date: 20th June 2024 Benefits - A stimulating work environment full of opportunities to learn and develop - 25 days' annual leave bank holidays & enrolment onto a pension scheme - 24-hour Employee Assistance - Paid Enhanced DBS - Eye care vouchers & Perkbox (employee benefits platform - for wellbeing and discounts) - Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase About the role Certitude has an ambitious forward strategy, Plan Big, Be Local, setting out how we need to transform so that we are Fit for the Future. By 2027, Certitude will have a more local approach to supporting people and their families; our colleagues will be able to collaborate more; and we will have high quality, efficient digital systems. Working within the Transformation team, the role of a Change Manager is to enable the delivery of the transformation programme. We are looking for a highly skilled individual with significant experience managing programmes of change within the social care sector. Duties will include: - Establishing and delivering the overall change programme for this transformation programme, applying structured change management processes and tools to create and deliver the change strategy - Partnering with project leads to provide tailored change management support within project teams - Managing change through people across the organisation looking to maximise adoption and usage - Documenting and tracking the business outcomes and benefits that have been factored into the project, integrating them into the business change plan - Identifying the opportunities and risks to change and put in place the required interventions to ensure successful outcomes About you To be a Change Manager at Certitude, the following are essential: - A deep understanding of change management approaches, theory and how people react to change and the proven experience of utilising these to deliver and embed change - Proven experience of successfully delivering the people elements of change on large and complex change initiatives - End to end experience of designing and delivering change and embedding into business-as-usual - The ability to establish and maintain strong relationships, through collaboration and stakeholder engagement - Experience of delivering benefits from a change programme - Experience of identifying and managing people risks and issues to ensure successful delivery To read more about the role and the full person specification, please select the apply button to be taken through to our website where you will be able to click on the tab at the top of the page, titled 'Job Description and Person Specification'. About the Organisation We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude. Read more about us on our website and visit our work for us page. You can also learn about us through our Values and Behaviours. Do you want to be a Change Manager at Certitude? Select the apply button, complete an application form and someone from the Recruitment Team will be in touch! A job description and person specification is available when you apply. If you have any questions, please email our recruitment team. All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided and we welcome applications from all sections of the community. We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered. Change, Manager, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Community Development, Vulnerable People, Not for Profit, NFP. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Ideas People TrustWe're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world.We work with the companies that are Britain's economic engine ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.We'll broaden your horizons The Operations PMO was created in Jun 2021 and is responsible for maximising BDOs change investment; helping deliver change in the most effective and efficient way; track, record and report on expectation, help build change delivery capability across the firm; and bring in teams to help the firm deliver.Our motto is "REALISE STRATEGIC VALUE, THE RIGHT WAY, FASTER"Now that we have a programme and project team, we are looking for a Head of Change Delivery Excellence to help us identify candidate projects and to ensure we have best in class outcome centric' programme and project capability to deliver them.We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.In this role you'll: People manage the Operations PMO Programme Managers.Understand the inflight and upcoming cross firm changes.Identify, own and resolve cross delivery challenges.Ensure the change delivery plan is coordinated.Assist / Coach programme managers to ensure: Programme and projects are outcome focused' supported by agreed plans that enable the monitoring of progress against agreed parameters (eg. time/cost/quality/resource), identify key risks, and the resolving of issues in a timely manner.Have clearly defined and understood governance framework (that hook' into wider portfolio / firm wide governance)Underlying projects are well coordinatedResource needs are identified in a timely mannerOutputs meet requirements within time, quality, cost constraints (and timely escalation of risks if not)Management deliverables are of an acceptable qualityChanges are effectively handed over to business operation Ensure the programme and project delivery team is supported by: Securing additional resource if requiredAgreeing resourceful resourcing approachesEnsuring all team members have effective development plans aligned to technical and core competenciesIdentifying and Securing effective trainingEnsuring the efficiency of resourcesMaintaining 3rd party relationships, as required (including IT teams)Supporting assurance activitiesEnsuring change minimum standards and what good looks like' is well understood Maintain an improvement plan providing regular reporting to the Operations PMO director on progressEffective stakeholder engagement You'll be someone with: Extensive experience of delivering change in a professional services environmentExtensive experience of change delivery approaches (e.g. Waterfall, Agile)OKR/Benefits tracking experience The ability to develop and embed right-sized' change delivery and governance (aligned to portfolio governance) to suit the firm, stakeholder and project needsOrganisational governance structures and associated relationships experience An understanding of the content of current and emerging portfolio of change and how it adds valueAn understanding of the corporate vision and strategy and the wider industryThe ability to develop a pipeline/backlog of initiativesCorporate processes and procedures (e.g. Governance, Finance, HR, minimum standards) and associated language / culture experience The ability to identify, monitor and develop appropriate remedial plans for key project/programme performance (KPIs) and risk (KRIs) metrics.Service management concepts and frameworks experience -advantageous (e.g. ITIL)Experience of Workday HCM, Workday Finance or MSD CMS - advantageous You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand.At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs.Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work.We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success i