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Job Title: Catering Supervisor Location: Private Care at Guys, London Bridge Full Time : 37.5 hours per week Shifts: Flexible shift patterns, between Monday and Sunday, 6:30am to 10 pm Salary: Competitive excellent benefits (pension, health cover, flexible benefits package plus career development) Right to work in UK is essential. No sponsorship provided We're looking for a Catering Supervisor to join our Hotel Services team based in London, Private Care at Guys . From enjoy creating exceptional food experiences. From managing a team, producing weekly rotas and ordering supplies, to creating a positive and energised working environment, you'll use your catering or hospitality experience to ensure we deliver an outstanding culinary service for our patients, visitors and staff. You'll help us create and serve meals that are every bit as fresh, eye-opening and enticing as those served by the best hotels and restaurants. This is a chance to get great kitchen experience while enjoying the kind of benefits few commercial restaurants are able to provide. The big difference between this role and a more standard Catering Supervisor is that the work you do will be a vital part of the total care package we offer, helping as many patients as possible to return to full health quicker. Whether it's high quality nutrition to help them recover, comfort food for when they're feeling vulnerable, or something that looks and tastes amazing to take their minds off their worries you'll have a huge impact on patient care. As a Catering Supervisor you'll be both professional and friendly someone who's completely focused on customer service, with a can-do attitude. Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients . Other's may think this is just a role in Catering but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis. Who we're looking for We're looking for professional and friendly people someone who's completely focused on customer service, with a can-do attitude. As well as this you'll: have experience leading frontline teams within a similar environment be great with people, able to communicate clearly with team members and customers hold a Level 3 Food Hygiene and Safety certificate in catering (or similar) have a clear understanding of the importance of legislation and regulations including food safety and hygiene, health and safety, uniform and others be completely focused on customer service, with a can-do attitude be comfortable working under pressure while maintaining a positive attitude have the ability to work on your own initiative, and think outside the box to solve problems and create opportunities Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Catering Supervisor you'll be eligible for: 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you Private Healthcare Insurance for treatment at our leading hospitals Private pension contribution which increases with length of service Season Ticket Loan and Cycle to Work scheme Group Life Assurance from day one Critical illness cover Enhanced Maternity and Paternity pay Corporate staff discount for all facilities including Maternity packages at The Portland Comprehensive range of flexible health, protection and lifestyle benefits to suit you Discounts with over 800 major retailers Diversity and Inclusion Patients first. Colleagues always. That's the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we're creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential. We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That's why we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them. #LI-AP1
What we are looking for: As a Cook Supervisor you will contribute to the provision of a professional, customer led and responsive catering service. The postholder will be involved in, and often lead, a range of duties including food ordering, preparation, service, food storage, administration and associated domestic duties that contributes to a well-run, large-scale catering operation. You will draw upon your knowledge and experience to ensure all duties are carried out in compliance with current service and operational related standards, regulations and legislation. About Us: BD Group was created by the London Borough of Barking & Dagenham to create positive economic, environmental and social change. We are facilities services company, providing a range of services for public and private sector clients currently across London and the Southeast, but with aspirations to broaden our geographies over time. Our mission is to help communities live, work and grow to fulfil their potential through the delivery of safe, high-quality services based on our unique understanding of local needs. Duties: Deliver high-quality food services in the school environment; this includes the planning, preparation, presentation and service of food according to approved menus, recipes and methods for a variety of meal occasions (including breakfasts, sandwiches/baguettes, snacks, items for vending/dispensing machines, the occasional special function or buffets and of course the main daily lunch service). Use appropriate service styles, undertake and supervise food serve duties, ensuring that food is properly portioned and accounted for. Provide information relating to menu items (production methods, main ingredients and allergens). In consultation with the team management and the relevant school personnel, plan and provide menus that celebrate religious and cultural festivals. Implement activities that aim to enhance the popularity of the service to pupils, parents and the wider school community, such as governing bodies, as required. Accurately complete all required operational and kitchen administration activities. Where applicable, cash records, counting and banking of cash, staff timesheets and absence information, summary sheets, performance data, risk assessments, plant/equipment/tools monitoring, supplier payment information, statutory and regulatory information, receiving and checking orders, reporting of faults and stock taking). Ensure safe and proper handling and storage of stock, and regularly conduct controls and checks (e.g., temperature checks, food samples), to ensure service-related regulations and legislation are adhered to at all times (e.g., Health & Safety, Hygiene Regulations, Food Safety/Safer Food for Business, Operations Manual, Kitchen Records). Ensure the kitchen and other designated areas/surfaces/equipment/plant/tools are cleaned to the required standards and to designated cleaning programs. Take responsibility for continuing self-development; participate in training and development activities as required. Supervisory responsibility for up to 10 kitchen staff, including recording of attendance, absences, staff development, day to day welfare, motivation. Foster teamwork involvement with staff to increase performance. Create an environment for ideas of innovation and encourage staff to reach their full potential. This will include conducting appraisals and performance monitoring as well as the induction of new staff and supporting casual/temporary staff covering absences. Qualifications & Experience: A qualification (such as City & Guilds or NVQ) in Hospitality & Catering /Food Safety/Food Preparation & Service, highly desirable. Develop and maintain co-operative, positive, effective, supportive working relationships within catering services and with service users. Understand, value, contribute to and actively promote the benefits of teamwork. Promote excellent customer care and promote the Customer First' proposition across the service. Confidently provide services that are fair and accessible to all. Challenge existing practices to better. Promote the development of a high-quality customer led service. Comply always with relevant policies, procedures and legislation applicable to the role (such as school policies, BD Group policies, as well as those regarding Data Protection, Equality and Diversity, Health and Safety, Data Protection etc.). Understand provisions within Safer Food for Business standards and other relevant service-related regulations and standards. Working Arrangements: Working pattern: 30- 35 hours per week, Monday to Friday (Term time only). Location: You will be allocated to a site(s) in and around the Borough. Other: An enhanced DBS check will be required for this role. Benefits: In addition to an attractive salary, our benefits package includes:? Heart Hub rewards, perks & benefits platform! Private Medical Insurance Group Life Assurance Competitive Salaries Pension Scheme Paid Holidays from 21-26 days Family Friendly Policies making work-life balance achievable Health & wellbeing support including an Employee Assistance Programme (EAP) Career development and training Great offices & local amenities including our Lab Caf Free parking @ The Cube A GREAT TEAM! To Apply: If you are keen to be considered for this opportunity to join a great team, please click 'apply' below to submit your CV and outline relevant skills and experience via the application form. Applications will be reviewed on a rolling basis so if you are keen to be considered for this role, please apply as soon as possible and do not wait until the closing date. REF-214 452