You'll help with frame adjustments, repairs, and fittings.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.
As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
The job implies support and assistance within the sales office (order processing, outgoing and incoming phone calls, responding to enquiries) .
Our client is a leading online retailer who is currently seeking a Customer Support Representative to join their team in Crowborough.
You will report directly to the Head of Customer Service and you will work extremely close with the external sales team and the Dispatch/Warehouse & Purchasing Department.