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The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 20 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
Customer Service Advisor - Front of house We are hiring Customer Service team members to support a variety of bespoke accommodation sites throughout the UK. Each summer, we upgrade and prepare our locations ready for our residents. As part of the summer team, you will be assisting the on-site team get our vibrant and modern accommodation prepared and in great shape to welcome our students in September. Are you a highly motivated individual with a passion for delivering memorable moments? The Package. Location: Glasgow Hours: 9am - 5pm Working Pattern: Full and Part-time available Rate of Pay: £13.21 Duration: July - September Flexible Scheduling - we will be offering a variety of shifts; you can work shifts that suit your requirements. If you have a strong customer service background and are excited about working with our customers, then this could be the perfect opportunity for you! Here's a bit about the job. Working as part of the dedicated on-site team to make sure the students who stay with us always feel at home. You will be running the front of house, ensuring that all residents and visitors have a friendly face to help them with their questions. You will be logging maintenance requests and keeping any information on the database. Ensuring bookings for room viewings, move-in days and check-outs run smoothly. Ensuring all phone and email queries are dealt with quickly. Handle deliveries and on-site visits from contractors. Dealing with anything from a missing parcel to payment queries. Benefits Annual leave allowance Weekly pay cycle Easy online timesheet and payslip system Pension Scheme Employee Benefits including Eye Care Vouchers, corporate discounts and more Employee Assistance Programme Dedicated inbox to assist you with any questions What are we looking for? People who are dedicated and passionate about customer service, your experience can be from any industry, as long as you love to work with people and deliver memorable moments. Good IT Skills, comfortable using a variety of computer systems Excellent Telephone manner Apply today! and join our client's organisation as they continue to lead the industry with exceptional customer service. We'll make an effort to reach out to you concerning your application. However, due to the volume of applicants, we may not be able to contact everyone. If you haven't heard from us within 14 days, please consider your application unsuccessful. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy