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Are you passionate about providing compassionate care and support to individuals in need? We are looking for dedicated Care Assistants to join our clients team and make a positive impact on our customers' lives. Our client iscommitted to delivering high-quality, person-centred care to help their customers enjoy the best possible quality of life. As a Healthcare Assistant, you will play a crucial role in supporting their customers with all aspects of their daily living in the comfort of their own homes. Key Responsibilities: Provide safe, reliable, and compassionate care tailored to each customer's unique needs and wishes. Respect and promote the dignity of each customer, ensuring care is provided with informed consent. Monitor and report any changes or concerns about a customer's condition to the line manager promptly. Maintain confidentiality of customers' personal and medical information. Follow care and support plans, assisting with personal care, medication, meal preparation, housework, and more. Engage customers in social, physical, and mental activities to promote well-being. Record and report care provided, changes in condition, emergencies, and other relevant information. Role Specification: Essential Criteria: Caring, compassionate, and dedicated to anti-discriminatory care. Self-motivated, reliable, and punctual. Excellent communication and interpersonal skills. Good organisational and numerical skills. Ability to work alone or as part of a team, especially in emergencies. Willingness to participate in initial and ongoing training. Additional Requirements: HAVE FULL RIGHT TO WORK IN THE UK (SPONSORSHIP IS NOT OFFERED-SO DO NOT APPLY IF YOU REQUIRE THIS) Full driver's licence with Class 1 business insurance and a current MOT (if using own car for business purposes). Desirable Criteria: Relevant care or health qualification. Previous experience as a care assistant or unpaid carer. Knowledge of safeguarding procedures and health and safety matters. Flexible approach to working. Commitments: People: Respect, understanding, and commitment to anti-discriminatory care. Performance: Customer-focused, accountable, and quality-driven. Passion: Care, compassion, and high standards of professional conduct. Pride: Energy, pace, and a 'can do' approach. What We Offer: Competitive pay rates of £13.45 per hour. Travel time at £11.44 per hour and mileage allowance at 35p per mile. Comprehensive training and development opportunities. Supportive working environment with a dedicated team. Opportunities for career progression. If you are caring, compassionate, and eager to make a difference, we want to hear from you! Our client iscommitted to delivering high-quality, person-centred care to help their customers enjoy the best possible quality of life. As a Healthcare Assistant, you will play a crucial role in supporting their customers with all aspects of their daily living in the comfort of their own homes. Key Responsibilities: Provide safe, reliable, and compassionate care tailored to each customer's unique needs and wishes. Respect and promote the dignity of each customer, ensuring care is provided with informed consent. Monitor and report any changes or concerns about a customer's condition to the line manager promptly. Maintain confidentiality of customers' personal and medical information. Follow care and support plans, assisting with personal care, medication, meal preparation, housework, and more. Engage customers in social, physical, and mental activities to promote well-being. Record and report care provided, changes in condition, emergencies, and other relevant information. Role Specification: Essential Criteria: Caring, compassionate, and dedicated to anti-discriminatory care. Self-motivated, reliable, and punctual. Excellent communication and interpersonal skills. Good organisational and numerical skills. Ability to work alone or as part of a team, especially in emergencies. Willingness to participate in initial and ongoing training. Additional Requirements: HAVE FULL RIGHT TO WORK IN THE UK (SPONSORSHIP IS NOT OFFERED-SO DO NOT APPLY IF YOU REQUIRE THIS) Full driver's licence with Class 1 business insurance and a current MOT (if using own car for business purposes). Desirable Criteria: Relevant care or health qualification. Previous experience as a care assistant or unpaid carer. Knowledge of safeguarding procedures and health and safety matters. Flexible approach to working. Commitments: People: Respect, understanding, and commitment to anti-discriminatory care. Performance: Customer-focused, accountable, and quality-driven. Passion: Care, compassion, and high standards of professional conduct. Pride: Energy, pace, and a 'can do' approach. What We Offer: Competitive pay rates of £13.45 per hour. Travel time at £11.44 per hour and mileage allowance at 35p per mile. Comprehensive training and development opportunities. Supportive working environment with a dedicated team. Opportunities for career progression. If you are caring, compassionate, and eager to make a difference, we want to hear from you!
Are you caring, compassionate and enjoy working in a fast paced environment? Would you like to be there for people in crisis? About Caring Together Charity Three in five of us will become a carer at some point in our life. Caring Together Charity is the regional charity that provides emotional and practical support, advice and guidance to carers of all ages and their families, as well as opportunities to take a break from their caring role. Our vision is of a world where no unpaid carer is in crisis or struggling alone, . We believe in providing great care and connecting with the people we support. About The Role Have you previously worked as a Healthcare assistant, Support worker, Care worker or any number of similar job titles and are you currently looking for a new way to utilise the skills you have learnt to support people in an innovative way. As part of our team, your key focus areas will be providing a flexible service to customers and their families. In Norfolk we are privileged to provide unique services which allow unpaid carers to access much needed breaks by providing support to the people they are caring for, an emergency response service for unpaid carers in crisis which affords them care for their loved one should they be unable to continue with their caring role for any reason and a hospital discharge service which supports getting people home without unnecessary delay. Working alongside our homecare service we assess client needs; plan care needed and provide the service. As well as prevention work to support customers avoid admission where possible. If you enjoy a busy role, where no two days are the same and where you get to help people whilst at the same time developing your skills then the Rapid Responder role could be just the one for you. Not only do you get to do a really satisfying job but you get to work for a truly inclusive organisation who supports you to do your best work. The successful candidate will have had experience in providing personal and social care preferably for more than 2 years, with an understanding of homecare and will work alongside the wider care team including other Care crisis support professionals, care professionals and the management team. Key Accountabilities of the Role 1. Be part of a responsive team providing support to customers and their families at short notice in the event of illness or absence in the hospital and community, as well as hospital avoidance and breaks for carers. 2. Provide care support in the community via our homecare service, including complex cases. 3. To travel as required in order to deliver person centred support. 4. To play a proactive role in signposting patients and their families to other relevant support services (both internal and external, both statutory and non-statutory), to prevent further admissions. 5. Work in partnership with the bookings team to identify required support needs, enabling people to remain and return safely in their own homes. 6. Complete contingency risk assessments, assessments and risk assessments for new and existing customers and emergency packages of care to maintain a rapid response' to customer need and ensure high quality support. 7. Liaise regularly and effectively with the wider team. 8. Although generally working on an agreed shift pattern covering 74 hours across 2 weeks, there may be circumstances when the support requires this to be implemented flexibly i.e. starting the shift earlier or ending later on occasion for the same number of hours. 9. To take part in the out of hours on call rota system. Caring Together is committed to safeguarding and promoting the welfare of vulnerable adults and children and expects staff and volunteers to share this commitment. We are inclusive. We celebrate multiple approaches and points of view. We are an equal opportunities employer and expect staff to respect the personal choice and lifestyles of colleagues, carers, and people with care needs. Rapid responder Requirements Qualifications A minimum NVQ Level 2 in health and social care or equivalent. Level 3 desirable. Experience and knowledge Experience of providing person centred care in the community. Good IT skills. Experience using laptops and rostering systems. Experience of working independently, using own initiative and problem solving. Experience of establishing and maintaining professional working relationships at all levels and work well in a team. Experience of engaging with a diverse range of users and stakeholders. Knowledge and experience of working to a high standard within legislative and regulation standards of care. Minimum of 2 years' experience within a domiciliary setting desirable. Previously undertaken care plan assessments (or have the capability to learn) Skills and abilities Ability to multitask. Ability to work productively with a range of people with a range of needs. Strong communication both written and verbal and excellent interpersonal skills. Ability to build effective relationships with stakeholders. Excellent customer service philosophy. Personal attributes Able to work under pressure and cope with change and conflicting priorities. Willingness to travel across our region. Seeks continuous improvement. Engaging personality who demonstrates a friendly, constructive, solution focussed approach. Hours Minimum of 74 hours per fortnight Benefits 20 days annual leave plus eight bank holidays Mileage and travel time paid Paid full in-house training Comprehensive EAP, access to a 24/7 GP service and free confidential counselling service Work phone and fuel card scheme Flexible working patterns Buy and sell annual leave of up to five days (depending on criteria being met) Death in service benefit of three times annual salary Five days paid carers leave per year Eligibility for a Blue Light Discount Card REF-214 337