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Our client is a world class manufacturing business with a large, modern manufacturing site in Lewes, this role will require the succesful candidate to work off-site in client premises throughout the UK, and when not on site with clients you will work from the Head Office in Lewes. This rile is not hybrid - when based in Lewes you will be working alongside the Sales, R&D and production staff to ensure total client satisfaction. You will be responsible for all aspects of technical support for clients around the UK, This will include installations, repairs and understaking new site surveys and reviews and will require overnight stays away from home and a full UK driving license for occasional use of the company vehicle/van. Duties Activities here include answering technical questions and issues from customers via email, phone and Teams. Configuring equipment ready for installation, preparing customer media using Bespoke software and supporting other departments internally. You are likely to be working on several projects at any one time and involved in several aspects of a given project(s). This will range from physically installing Equipment onto vehicles, configuring DHCP servers, creating media templates for customers, assisting repairs and production with issues. Training will be provided as well as a company van with fuel card, tools, laptop, mobile phone and any required software. You will report directly to the UK After Sales Manager. You are likely to work with Sales, R&D and Production staff as well as other members of the Technical Support team. Requirements PLEASE NOTE THAT THIS CLIENT IS AN ELECTRONICS MANUFACTURING BUSINESS, PLEASE READ THE JD FULLY BEFORE APPLYING To communicate with all staff in a courteous and clear manner. To be comfortable using Windows based machines Familiar with networking protocols, and serial protocols. To have an organised and methodical approach to tasks. To use own initiative and self-manageprioritise own workload. Attend meetings in person and via Teams. To be punctual in attendance & complete tasks by agreed deadlines. Flexible approach to working hours. Tidy and organised work place, tools and equipment supplied are looked after and used Responsibly. Occasional overnight stays away from home required. To follow all company policies & procedures including quality, environment, H&S and in Staff handbook. Tasks and Duties To carry out installations or retrofits of equipment at customer sites globally where required. To provide first line phone support on all products. To carry out site evaluations and suggest improvements to best resolve customer issues. To create databases and media content for customers and agents for Hanover on board equipment using in-house software. To supply training to customers on various software packages in person, over the phone, online or via email. Essential Skills Experience with carrying out repairs on electrical, and electronic devices. Such as soldering, cable repairs, Molex crimping, etc. Full UK driving license or equivalent. Valid passport and able to travel globally as required. Computer literate with good a good understanding of Microsoft office packages and Windows OS. Excellent standards of verbal and written communication. Desired Skills Knowledge and use of serial communication standards and protocols Previous knowledge, or experience with Linux would be highly beneficial. Experience of electrical and electronic system design (e.G. Circuit Diagrams, wiring). Previous experience in a technical support role dealing directly with the customer. Previous experience in public transport and/or manufacturing industries.
Enfranchisement Legal Adviser Permanent, full-time Let us introduce ourselves We have over 200 staff and Partners across our offices and provide advice to the people. You will be joining a firm that prides itself on delivering exceptional service to our clients and to each other, in a friendly and supportive way. We believe that we are stronger together and that our differences make us strong. We know that we are all more effective and perform at our best when we can completely be ourselves, and that the more diverse perspectives we have, the more we are able to learn, grow and thrive. We believe in trusting our people to make the right decisions for themselves, from when and where you work, to how you dress; we focus on outputs. The opportunity We are seeking a Legal Adviser (NQ - 3 years' PQE) to join our Enfranchisement Team which sits within our well respected Commercial Team. Working closely with and supporting the Head of Enfranchisement, you will be managing a range of leasehold enfranchisement work for our valued clients. Marketing and networking skills are essential in order to participate actively in seeking new business, building relationships with potential clients and developing the firm as a whole. This is particularly important as the Enfranchisement Team is steadily developing its reputation in this niche area and the Head of the team will require assistance in continuing to progress this specialism. A high standard of interpersonal and communication skills are vital, especially in the context of client care and we are looking for someone who has a positive and friendly manner in dealing with clients, referrers and colleagues. Your key duties will be: engage with prospective legal clients, produce matter estimates and pre-instruction documentation as required. working closely with a range of clients to provide fast and pragmatic advice exercise high standards of client care in a professional and pleasant manner at all times. attending client meetings and dealing with legal reporting work Ensure effective financial management on files Contribute to business development strategy and identify opportunities to promote the firm both within own work type and other areas Skills and experience you will have: previous experience in an Enfranchisement, Residential Property or Property Litigation role previous experience of managing and progressing matters. ability to manage your workload, knowing when to delegate and when to request additional input, to provide the best client service an understanding of clients as our business partners & the importance of knowing what is key for them Key competencies you will need: How we work a high degree of initiative and the ability to cope in a demanding environment excellent organisational and prioritising skills the ability to work in a busy team excellent communication skills How we work We embrace agile working and offer a blended approach to where and how we work. We appreciate that people have different needs and preferences, and we're keen to be flexible, after all, we value what you do, not where you do it. Equal opportunities We encourage people from all backgrounds to apply to join our team. We seek to engage a diverse workforce, focusing on inclusivity and fair treatment for all. We oppose all forms of discrimination and promote equality of opportunity in everything we do. We can make reasonable adjustments for applicants and employees with a disability so please let us know about any specific needs and requirements you have. If you are interested please submit your CV to Tanya Brown Recruitment Group as directed.