The First Line Team Leader is responsible for leading the team of First Line Support Analysts.
The role is responsible for the completeness and accuracy of the Shift and On-Call patterns and the general wellbeing of the First Line Team as well as other team leadership duties as defined below.
You will act as the escalation point for the First Line Team, ensuring that the team who support our clients respond to all queries and issues within defined quality and within S.L.A.
We are looking to recruit a female Care manager who can lead a team dedicated to enabling individuals with Learning Disability and Autism, to live fulfilling, everyday lives filled with opportunities and joy, while helping them achieve their goals and aspirations.
This role requires proven experience and a passion for empowering individuals through positive behavior support and collaborative wellbeing initiatives.
General
The ideal Care Manager will demonstrate kindness, resilience, and effective leadership, despite challenges faced by those transitioning from hospital to community living.
A leading care home in Addlestone is seeking and experience administrator to join the team.
The ideal candidate will have previous administrative experience, excellent communication skills and be extremely organised, this is a full time role - Monday to Friday 9am - 5.30pm.
No previous experience needed - full training will be given.