To assist customers in their understanding and completion of relevant documents forms, applications and registrations, over the telephone, including where appropriate addressing their special needs (disability, translation, interpretation requirements etc)
To process referrals and apply agreed eligibility criteria.
The role
To deal with telephone, written, emailed enquiries and respond appropriately to customer enquiries, complaints, requests for information and service requests.
Work with clients in producing person-centred support plans and ensure that case reviews are carried out, that support plans are implemented, and adequate case records are maintained.
Conduct interviews with prospective clients using a range of specialist assessment and personalised support planning tools to engage clients in the assessment and support planning process.
We are looking for a dedicated and professional Care Coordinator to join their dynamic team.
AYG Care is excited to recruit on behalf of our client, a leading and rapidly growing domiciliary care company committed to providing exceptional care services.
Each agency can forward up to a maximum of 3 CVs for this position.Central is currently recruiting for a Project Worker, to work in the Hammersmith & Fulham area.
Please liaise directly with the named contact person.
The service is a 24 hour male only high support hostel, providing support to those who have experiences of mental health concerns, some with additional complex needs including substance use and offending behaviour.
Each agency can forward up to a maximum of 3 CVs for this position.Central is currently recruiting for a Project Worker, to work in the Hammersmith & Fulham area.
Please liaise directly with the named contact person.
The service is a 24 hour male only high support hostel, providing support to those who have experiences of mental health concerns, some with additional complex needs including substance use and offending behaviour.