To assist customers in their understanding and completion of relevant documents forms, applications and registrations, over the telephone, including where appropriate addressing their special needs (disability, translation, interpretation requirements etc)
To process referrals and apply agreed eligibility criteria.
The role
To deal with telephone, written, emailed enquiries and respond appropriately to customer enquiries, complaints, requests for information and service requests.
To undertake statutory social work with children who are Looked After, providing support, assessment of their ongoing and changing needs and interventions which will secure their welfare.
As the Social Worker you will attend any Court hearings as appropriate and give evidence when necessary.
To undertake assessments of the needs of children, their families and formulate plans for those children in accordance with statutory responsibilities and departmental policies.
Posted by Service Care Solutions - Healthcare • £35/hr
Occupational Therapist - £35 per hour LTD. Haringey Council.
We are seeking an experienced and dedicated Occupational Therapist to join our team on an agency basis, offering a competitive pay rate of £35 Ltd per hour (£31.31 p/h PAYE inclusive).
As a member of the Access and Independence Service, you will work across First Response, Reablement, and Assessment teams to support individuals with complex care and therapy needs.
Posted by Service Care Solutions - Social Work • £18/hr to £21/hr
About the Role
Service Care Solutions are seeking a dedicated Community Care Officer to join Haringey Council's First Response Team.
You will assist customers in understanding and completing relevant documents, forms, applications, and registrations, ensuring that all interactions are handled with care and professionalism.
In this role, you will be the first point of contact for customers, handling telephone, written, and emailed inquiries, and responding appropriately to requests for information, service requests, and complaints.
Temporary cover is required for approximately 2-3 months, with the possibility of extension.
In this position, you will be expected to;
The successful candidate will be required to work 37.5 hours per week, working Monday - Friday on a rota basis, covering early (8AM - 3:30PM) and late (3PM - 10:30PM) shifts.