Large Housing Association requires a Complaints Investigator to analyse and resolve complaints in a fair and impartial manner.
You will be expected to provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to our service standards and meeting the diverse needs of the customer.
With a sound understanding of the regulatory timescales and deadlines associated with complaint resolution, you will be required to take case ownership and conduct a comprehensive investigation using all available information and documentation.
Posted by Service Care Solutions - Social Work • £23/hr
Assess for eligible care needs in accordance with the Care Act (2014) and input urgent care packages if required
The London Borough of Richmond and Wandsworth are looking for a Social Care Assessor to join their Preparing for Adulthood Service, based in Wandsworth
Assess and support plan applying the principle of good conversation, strengths-based practice, motivational interviewing
To lead and effectively manage the Adult Complex Autism Service (A CAT), our in-house day opportunities service for young people transitioning from education.
General
Ackerman Pierce are looking to recruit a Service Manager for an Adults Complex Autism Team and within the Social Care industry in West London.
The vacancy will be for an initial 3-6 months with potential for extension subject to internal circumstance and your performance.