As a Lifeline Adviser (Nights) for our client you will need to be able to provide high standards of customer service to a wide range of customers by actively listening to and understanding the details of each contact, assessing and processing customer contact telephone calls for an emergency response, in line with individual customer contractual requirements.
In addition, the Lifeline adviser will need to assess the calls for repairs for external customers under contract as cost effectively and efficiently as possible and to an agreed time frame.
As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.
You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews.
Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.
As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.
You'll assist with daily living, providing support and companionship and sharing great moments and memories too.
It's a chance to bring your dedication and compassion to a fulfilling environment.
As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.
You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews.
Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.
As a Bank Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve.
In this varied role, we'll need you to answer the phone, handle our files and support our managers.
You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different.
As a Bank Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents.
An extremely rewarding role, part of your time as a Bank Activities Coordinator will be spent getting to know our residents and their families before you create tailored activities programmes focused on maximising everyone's wellbeing, independence and social engagement.
Our ethos is all about celebrating life, so you'll help to devise imaginative, fun and motivational activities that suit every interest and ability.