Understand, support and advise customers requiring a wide range of information, advice and guidance.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
General
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
We are looking for a passionate and dedicated individual to organise and deliver training, workshops, and blended learning activities, supporting learners in achieving all outcomes for the CIPD Human Resources qualification.
General
If you would like to work for an organisation that demonstrates outstanding commitment to staff engagement, has gained a place on the Times Best 100 Companies to work for in the UK for the last eight consecutive years and that holds Investors in People Platinum accreditation we would love to hear from you!
We are looking to recruit HOPELINE247 Advisers to provide individually tailored suicide prevention advice and guidance to young people and those who are concerned for them via our national multi-channel helpline HOPELINE247 and deliver suicide prevention training online and in community settings across the UK.
What you will do
- Work as part of a team providing suicide prevention support to a range of clients via multichannel communication platforms.
- Work on a 7-day shift system including evening and weekends.
We have an excellent opportunity available for a Trainee Service Advisor to join our team at Sytner BMW Cardiff.
About the role
As a Trainee Service Advisor, you will work with a team of skilled customer service professionals to guide and train you to deliver the exceptional service levels expected at Sytner.