Manage supporter correspondence to an exceptional standard, ensuring service level agreements are met - manage the supporter cases and complaints, which includes correspondence with supporters ensure that SLAs are set and met and seek advice and help to ensure all supporter queries are answered.
Requirements: For this position, you must hold a full UK driving license and have access to a vehicle with complex care care experience.
Shift Pattern: Mon to Sun Nights only 12hour shifts with opportunity to pick up extra shifts.
Unfortunately we cannot provide VISA sponsorship and we do not hire on a relocation basis, you must currently be based within a commutable distance to Stoke-on-Trent.
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.
Carry out reminder calls to customers for appointments
Our Case Managers work with clients to ensure that they don't just survive, but thrive - living their lives to the fullest - whatever that means to them - pursuing hobbies, interests, personal ambitions, education, career goals and whatever else inspires and engages them!
This is a remote role supporting clients across Birmingham and surrounding areas.
We have a wonderful opportunity for a Case Manager to join our friendly Rehab Without Walls team to manage all the moving parts of the client's rehabilitation process, introducing the right therapists and services at the right time, coordinating and quality assuring services provided and maintaining effective working relationships with all the parties involved.
We are recruiting a Volunteer Coordinator to promote volunteering for PAPYRUS across Central England, and to recruit, engage and manage volunteers to support the work of the charity.
What you will do
- Develop and maintain partnerships to enable and enhance volunteer recruitment.
- Recruit, engage, develop and support volunteers in line with agreed procedures.
At Connect2Dudley we currently have fantastic opportunities for experienced Care Assistants to join the team at Tiled House, Brierley Hill.
Our client currently offers the following shifts -
This is an ongoing shift assignment where as a Connect2Dudley candidate you would be notified first about available shifts and therefore be able to pick which shifts you would like to do.