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Facilities Manager Join the Access Family and see how we make software ideas become a reality! Our core value of Love work, Love life' has been central to our success and so we're looking for people to join us who share our passion for making things better every day, to help us become a UK top 10 Software company driven through adoption of the Access Workspace platform. Are you ready for the challenge? What are we all about? At Access, we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from the Hospitality sector, to Manufacturing industry, to Not for Profit's to Construction, and many more. We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business, currently helping over 60,000 customers to have the freedom to do more. About you: As an experienced Facilities Manager you are passionate about employee and customer experience, creating a great environment for people to thrive. Reliability and commitment to excellence is essential in this role. The ideal person will be well organised and able to adapt to change with an expanding portfolio. Main responsibilities: You will, Ensure our Offices are a welcoming space for all employees and visitors concentrating on driving a great office experience. Manage the facilities and related services to support day-to-day operational needs of the offices. This includes in house services and 3rd party services such as cleaning, building, energy services, etc. Strong knowledge of relevant ISO standards so that we are and remain compliant within the standards and to drive improvement planning alongside the Facilities Team. Be part of the management team for office reviews. Project manage office relocations and dilapidation works. Be responsible for all Access Offices under your remit and any additional acquisitions that fall under the regional responsibility. Travel between sites on planned occasions and visits to oversee works and maintenance. Support UK office cover in the absence of regional Facilities Managers Streamline our preferred suppliers list and ensures 3rd party services are cost effective and can scale to Access' growth needs. Work closely with Helpdesk team to ensure seamless continuity of services and Planned maintenance. Experience working in fast paced environments, you have the ability and confidence to lead via your own experiences and competency. Review, update and propose changes to standard operating procedures and facility practices and participate in corporate initiatives when appropriate. Review the Health and Safety processes and requirements for the offices within the regions. Be an active and key part of the H&S Committee A full driver's licence and ability to travel is essential. As a well-rounded Facilities Manager, your Skills and Experiences likely include: Managing facilities for a large office environment (preferably in the technology sector) with a good general understanding of hard and soft services, health and safety, budget management, appreciation for workplace design and property lease administration. A strong knowledge in project management of office moves and dilapidation works. Strong people management skills, leadership qualities and good networking abilities. An analytical approach to problems and a passion for solving them. You will be self-motivated, proactive, and forward thinking, with a strong ability to work autonomously. You will be able to build solid relationships with all Teams at Access. Confidence in working with stakeholders up to a senior level, both to take on tasks and present results. You will have the ability to think laterally and help find the best solutions. A strong knowledge of Microsoft software. Success Looks like- Employee engagement and improvements of employee experience and satisfaction as measured by monthly engagement survey and our eNPS score. Improving the cost efficiency of our 3rd party service suppliers The ability to adapt and respond effectively and quickly to changes in requirements. Become a trusted and respected member of People team with a reputation delivering high standard, excellent services in a timely manner. Become part of our amazing Access family! At Access we're all about helping everyone Love Work and Love Life because we believe people can only be at their best when they can be themselves, love what they do and do what they love. We love the fact that we're all different. Having more diverse perspectives at work improves how we run our business, helps us support our customers, and when you think about it, it's just more fun. So, no matter what makes you individual, as long as you're qualified, we can't wait for your application.
Job Title: Partnership Manager Location: Solihull/Belfast Hybrid Hours: Full time, Permanent We're part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and inclusive environment. We're here to provide simple and straightforward consumer finance solutions and we work with many well-known retailers and brands to help their customers finance their purchases in a responsible way. We care about making a positive impact for our colleagues, customers, partners and the wider community. That's why we live by our values of we're positive, we're brave, and we own it. The Role: As a Partnership Manager, you will play a pivotal role in defining and managing key initiatives across our most significant retail partnership. You will have an holistic view of change across the partner proposition, encompassing, Risk, Finance, CX and any IT impacting change and be able to communicate this affectively to multiple stakeholder levels. As Partnership Manager, you will be experienced in delivering complex digital projects, resilient to project pressures, and willing to get into the detail to make things happen. Key Responsibilities: Project Management and Project Governance: Engaging with key stakeholders from across the business to embed the partnership, including our legal, risk & compliance teams. Act as the primary point of contact for the 3rd party partner, ensuring they are kept fully engaged and supported through delivery. Support the product/business owner with senior management engagement, including partnership input into business cases, presentations and EXCO material. Leadership Lead teams to provide clear direction to said colleagues to understand their role, responsibilities and accountabilities within the project and their value to achieving business strategic goals. Demonstrate excellent man management skills to engage staff working within various departments and sites towards achieving common goal. Stakeholder Management To identify and assess key stakeholders, taking appropriate actions to set and manage expectation. Manage key stakeholders and adapt approach and stance in dealing with changing circumstances. To build strong working relationship management with clients, as well as projects involving third party partners/party suppliers. Communication Keep abreast of all key communications within the strategic initiatives and company briefings. Skills & Attributes: Leadership skills Understanding of Technology Knowledge in IT projects Self-starter who will work on own initiative and drives others Delivery focused / results driven Effective risk assessment and management Excellent communication skills Excellent stakeholder management skills Proven budget control and cost management Effective problem solving skills Could this be you? We believe it's a positive attitude and passion to make things happen that matters most. Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. If you feel you meet 75% of the requirements for this role, we would love to hear from you. Also, if you are considering a career move or a sector-jump, please get in touch, we welcome applications from people with transferable skills. What's in it for you? As well as working for a Top Employer UK 2024 and being part of a team that changes customer's lives, there are some excellent benefits too. We offer a competitive salary, a contributory pension scheme, and our Health Cash plan scheme. You also receive access to our multi-award-winning flexible benefits platform designed to provide you with the best range of benefits available to suit your lifestyle including life insurance and private medical insurance. There are also perks which give you fantastic discounts off eating out, cinema tickets, days out and much more. Equal Opportunities Disclaimer We promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
About EMCOR UK: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business. Role Overview: As a Business Manager at EMCOR UK, you will play a pivotal role in supporting senior management across several areas of the business. You will be responsible for implementing account management plans, business planning and collaborating with the team to create long term strategies and objectives. What you'll do: Supports the implementation of the key account management plan across the account Participates in business planning and review processes Oversight across all areas of relevant area of the business, to identify opportunities and provides PMO support as required from start to implementation Performing special projects as directed or on behalf of the business leader Collaborate with senior management to develop long-term business strategies and objectives Provide administration support to the Account Management Team to ensure provision of efficient and effective reporting and communication across the account. Diary, Meeting & Event Preparation - proactively contribute and work collaboratively with other Business Support Administrators to provide effective cover when required to ensure senior teams have suitable support Note, minute and action taking at key governance meetings Discreet handling of sensitive and confidential information Ensure work is performed in adherence with company policies, procedures and standards, Health & Safety legislation, and statutory requirements, in order to maintain the integrity of operational activities and the safety of employees, whilst providing a high-quality service to the Client What you'll need: Strong communication (especially written), strategic thinking and problem-solving skills Highly developed project management skills with impeccable attention to detail Exceptional computational & analytical skills: ability to build data-driven slide decks and communicate data insights in a crystal-clear way Proven ability to work effectively with stakeholders at the most senior of levels and manage complex projects across multiple services Independent worker with a proactive, flexible approach and ability to meet tight deadlines Excellent administrative and organisational skills with the ability to effectively plan and prioritise workload Enthusiastic, versatile, motivated, with a 'cando' attitude PMO (Project Management Office) skills and experience Methodical, articulate, proactive and attention to detail Good time management and planning skills The role requires a diplomatic and discreet approach Confident and outgoing with the ability to use own initiative and make decisions Good IT skills including Microsoft business packages Personable and approachable Flexible and adaptable. Demonstrable experience in business. Previous experience in project management is desirable. At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work. 25 days holiday as standard Bank holidays 26 extra days leave through 9 day working fortnight (below) 9 day working fortnight - Week 1, Mon to Fri / Week 2, Mon to Thurs Holiday Buy Scheme - up to 5 days Company Pension - Auto enrol. Company sick pay Industry leading Maternity & Paternity Policies Real Living Wage Employer Refer a Friend scheme Professional training - suited to your role Extensive Learning & Development opportunities - including opportunities for progression. Discount Shopping, Gym, Days Out Bike To Work Scheme Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing. Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries. Occupational Health - Making a positive change to Health & wellbeing at work. Various Rewards & Recognition Awards Stable employer with long-term prospects on the contract