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Student Castle Property Management is hiring as Customer Service Administrator! Job Title: Customer Service Administrator 16 hours / week 2 days / 7, mainly Monday to Fridays Hours/Shifts: 09.00 - 18.00 / Could vary at times depending on cover and summer period Direct Report: Scheme Manager / Assistant Scheme Manager Main duties will include: Answering student queries by telephone, email, letter or in person or directing queries to the relevant member of the management team Handling all manners of enquiries: from students, parents, universities and stakeholders in the business. Being accountable for timely responsiveness and taking appropriate action when receiving feedback from students, resolving customer issues at the time or referring them to management via the appropriate channels Distributing post and managing student parcel pick-up system Front-of-house and reception duties Preparing written correspondence as requested by other members of the management team Receiving student payments Assisting Scheme Manager in administrative actions required for all aspects of financial control including; -Credit control -Reconciling staff expenses -Daily cash and card banking reconciliation -Petty cash reconciliation -Updating booking system with payments received or further charges -Invoice reconciliation and payment request Ordering new office, cleaning and maintenance supplies Preparing arrival packs for new residents Publishing and distributing signage for notice boards around scheme Checking returned licence acceptances ensuring all relevant documents have been received Perform room viewings for potential new residents Assisting the Assistant Scheme Manager with administrative tasks as required Work with the marketing team to actively promote and explore new marketing avenues Organising social events on site, monitoring social media and updating our social media streams Other Duties Assist with ad hoc requests as necessary for business needs especially at peak times such as student move in and move out weekends Perform and document regular inspections of residents flats Monitoring social media and updating our social media streams Receiving student payments Preparing written correspondence as requested by other members of management team Publishing and distributing signage for notice boards around scheme Work with the marketing team to actively promote and explore new marketing avenues. You should have Strong customer service skills Excellent communicator Strong organisational skills Experience with MS word
Options Autism are hiring a Maintenance Professional in the Worcestershire region! Role: Maintenance Professional Salary: £23,420.80 per annum Hours: Permanent, Full-Time (40 hours per week plus on-call hours) Location: Hanley Castle, Worcestershire Must hold a full UK driving licence How we reward you Basic salary: £23,420.80 per annum £500 annual on-call retainer Life Assurance Pension scheme with options to increase your contributions Earn £1000 by referring a friend "Your Wellbeing Matters" access to a wide range of first-class mental health support services and physical health checks And market leading benefits offering through our Flexible Benefits Platform Vista that enable you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad And many more... Plus, outstanding development and support starting with our award-winning induction, to supporting you with specialist qualifications and best in class management development and high potential programmes, so you can flourish and develop your full potential. The Opportunity Options Autism, a part of the Outcomes First Group of companies, are looking for an experienced Maintenance Professional to join our fantastic team in Hanley Castle. As a Maintenance Professional, you will support our adult support service on site to maintain buildings and equipment to the high standards set by the company and external regulators. This role will require you to be adaptable and flexible. Options Malvern View is a specialist residential/transition and long-term support service offering personal development programmes and providing clear structure and continuity to all aspects of support and life skills. This is designed to enable people to fulfil their potential for independence and improve their quality of life. We are based at Hanley Castle in Worcestershire within easy travelling distance of Worcester, Birmingham, Bristol, Cheltenham, Gloucester and surrounding towns and villages. Options Autism is a national provider of specialist education, care and therapeutic services for individuals with autism, complex needs and learning difficulties. We provide a person-centred approach to education and support, looking at the full needs of the individual and adapting our approach accordingly. Who we are looking for The role will involve the maintenance of the buildings, grounds and equipment to the highest standards set by Options Autism and by external regulators. The successful applicant would: Have previous maintenance experience Support in responding to day to day needs and planned maintenance, refurbishment tasks and repairs for the home Perform general maintenance and repairs including decorating Ensure that buildings and equipment have a neat and tidy appearance at all times and are clear of any possible hazards Have an awareness and empathy for those entrusted within our care, carrying out duties being mindful of their needs and personal space Your work will be challenging and rewarding in equal measure, and you will be working in residential settings where we maintain a strong safeguarding culture, where individuals are listened to, respected, and involved in as many decisions as possible. How to Apply Click Apply and follow the on-screen instructions Visit our website at jobs/ where you can sort all of our live vacancies to find one that is most relevant to you - Search by Role, Location or even distance to your own home to find your perfect job! Options Autism is part of Outcomes First Group. We are committed to the safeguarding and promoting the welfare of children, young people and adults. All successful applicants will be subject to a free fully Enhanced DBS and reimbursement of the Update Service Fee.
Role overview ID: 2024-5083 Entity: Vistry Region: Vistry Devon South West Department: Build Contract Type: Permanent - Full Time Job Location: Wadebridge, Cornwall Date Posted: 01.02.2024 We have a great opportunity for a Site Operative to join our team within Vistry Devon South West, at our site in Wadebridge, Cornwall. As our Site Operative you will be responsible for carrying out general labouring duties in order to assist the Site Management team with the maintenance of plots, compound and surrounding areas. Let's cut to the chase, what's in it for you... Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits... In return, what we would like from you... Behave in line with our company values Integrity, Caring and Quality Experience as a Labourer or trades person Resourceful and capable of using own initiative Excellent time keeping and attendance record Able to work effectively and safely under pressure Able to represent the Company professionally at all times More about the Site Operative role... Assist in site safety by ensuring that the site is operating in accordance with health and safety requirements. Report and breaches immediately, and action if appropriate. Assist with the loading and unloading of site materials, ensure materials are protected in accordance with the site material storage. Where required work with the Materials Controller on site to ensure the safe storage of heavy materials. Supervision of the main gate to ensure all visitors have valid operative entry and all deliveries are signed for and guided to the compound. Maintain site presentation including tidiness and organisation of storage areas, clearing general debris and ensure compliance with the housekeeping policy including the site compound, welfare, and surrounding areas. Finally, let's tell you a bit more about us... At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. #LI-TW1 Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.