As a rehabilitation case manager, your role is to assess and understand an injured person's specific needs and use your clinical and professional skills to ensure a maximal recovery.
Are you an experienced rehabilitation clinician or case manager, with a passion for working with clients and families to achieve maximal outcomes and quality of life following life-changing injuries?
Do you thrive on walking a path with your clients that takes them from injury to recovery and beyond?
Clinically qualified and experienced physiotherapist, occupational therapist, social worker or registered general nursKeen to take your clinical skills in a new direction?
Thinking about life outside of the NHS?
Or perhaps you have retired but considering utilising your skills in a slower paced role?
To be part of the Senior Management Team which is responsible for undertaking comprehensive assessments with vulnerable children and their families in a residential and community-based setting and within the Working Together 2018 Assessment Framework.
To provide a high quality and dependable standard of service which meet our organisations values and standards.
As a Case Manager, you will be responsible for working closely with the advisers in the gathering of information in support of all new applications and taking frontline enquiries from customers.
Responsibilities and Duties
Interact and provide updates to customers, lenders and advisers as required.
Provide proactive customer service for inbound and outbound communication by telephone and email.
To manage post cases, from funding to redemption to ensure that they complete with the original terms by implementing any account management and redemption strategies necessary.
Manage the Key relationships within the post-completion unit, by devising and agreeing an action plan of all key elements and reviewing, developing and implementing service-level agreements and reports, including any key financial implications that can be presented to the Board to provide them with surety that the performance of Key stakeholders are performing to the expected standard, mitigating risk to the business in line with the Boards appetite.
An amazing opportunity for a Case Manager, with a well estalbished lender based in the City
The role will involve managing applications from inception through to completion and is a fantastic opportunity to join a stable and rapidly growing Lender.
Key Tasks and Responsibilities
Managing a pipeline of cases pro-actively to ensure swift completion of applications.