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Simple Recruitment are looking for a Customer Service Administrator for our client based in the Barnstaple area to join their team on a temporary ongoing basis. Salary: £12.21 per hour What you will be doing: Receiving of telephone enquiries from the public, customers and officers in relation to services provided by the Works Unit. Provide quotes for new business enquiries, discussing customer accounts and trying to promote the Trade Waste service where appropriate. Support trade waste administration, including logging of all customer interactions, processing of new and cancelled contracts, organising delivery /removal of trade containers and process timely invoices. Track vehicles to swiftly assist with ad-hoc enquiries and missed collections. To provide general admin assistance to the Works Unit, covering for absent staff and using various IT systems as directed by the Business Manager. Requirements: Experience of dealing with customers and staff Good verbal and written communication skills Good telephone manner and customer service skills Competent use of the Microsoft office programs to include Excel and database use. To provide general admin assistance to the Works Unit, covering for absent staff and using various IT systems as directed by the Business Manager. Experience of working in a commercial sales or account management environment is desirable What do you need to have: Due to the location of the site, you will need to drive, there is free parking on site. Hours: Monday to Friday 9.00am - 5.00pm Our Brief: Simple Recruitment are acting as an employment business on behalf of our client, based in the Barnstaple area, who are seeking a Customer Service Administrator to join their team on a temporary basis