Are you ready to dive into a dynamic role where every day brings new challenges and opportunities?
As part of an ongoing project to bring our contact centre back into the UK, SES Water is seeking passionate and customer-focused individuals to join our team as Customer Services Advisors.
Santander Consumer Finance (SCUK) are looking for passionate Customer Service Advisors to join our busy Contact Centre team in Redhill, Surrey.
In this rewarding role you will be absolutely customer obsessed, and a strong team player with a collaborative approach to ensure the customer is always at the heart of everything you do.
This is a hybrid position, where you will be required to attend the office full time for the first 6 months (fully remote workers will not be considered).
A bit about the role: Operational management of the contact centre, overseeing the effective delivery of customer complaint handling, resolution, and support for customers who may be experiencing financial difficulties.
We're in an exciting period of growth and to continue prviding our customers with the best service, we're adding to our complaints team.
This team are integral to our success, understanding where service has fallen below the expectations of customers and partners and ensuring that we correct it.