A bit about the role: Operational management of the contact centre, overseeing the effective delivery of customer complaint handling, resolution, and support for customers who may be experiencing financial difficulties.
Are you the go-to person for customer support and admin excellence?
Then apply to this role as a Customer Service Representative, where you'll play a vital part in delivering top-tier service for our client's Mortgage and Savings customers.
Do you thrive in a role where you can make a real impact?
Near Epsom, Surrey (location is most easily reached by own transport).
Generous benefits package (Performance related bonus, Pension, access to their car scheme, Birthday voucher, Cycle Scheme, holiday purchase scheme, discounted onsite gym membership, subsidised Caf and Canteen, 25 days holiday all bank holidays).
Posted by Lloyd Recruitment Services Ltd • £28K/yr to £33K/yr
We are looking for individuals to join our client based in the local area, where you will be the first point of contact for all enquiries relating to areas and debt management.
Showing empathy, understanding and being non-judgemental you will help put into place a suitable payment plan.
The focus of this role is to engage with each customer, using your listening skills to build a rapport and understand each element of their case.
Posted by Lloyd Recruitment Services Ltd • £28K/yr to £33K/yr
We are looking for individuals to join our client based in the local area, where you will be the first point of contact for all enquiries relating to areas and debt management.
Showing empathy, understanding and being non-judgemental you will help put into place a suitable payment plan.
The focus of this role is to engage with each customer, using your listening skills to build a rapport and understand each element of their case.
Posted by Lloyd Recruitment Services Ltd • £29K/yr to £30K/yr
We are looking for individuals to join our client based in the local area, where you will be the first point of contact for all enquiries relating to areas and debt management.
Showing empathy, understanding and being non-judgemental you will help put into place a suitable payment plan.
The focus of this role is to engage with each customer, using your listening skills to build a rapport and understand each element of their case.
Really good chance for someone with phones-based customer experience to break into the UK's biggest sector genuine progression opportunity within this business
Office/WFH: Average working week is 3 days office, 2 days WFH.