Answer the telephone in a polite and professional manner, dealing with the query as appropriate and gathering relevant information from the customer and entering it into the Company computer systems, as appropriate.
Job Purpose
To ensure that claims are handled efficiently and that payment for valid claims is made to policyholders, whilst being vigilant and aware of potential fraudulent activity.
You may be required to coordinate third party services that may be required by policyholders following an accident or incident, and should take pride in working in an effective, efficient way being mindful of your client's circumstance.
A leading Independent Global Loss Adjuster with offices around the world providing Loss Adjusting, Claims and Risk Management Services who have a focus on Speciality Markets and Complex Commercial are now seeking an experienced Claims Handler to join their Essex base which will be hybrid working.
You will report to the Claims Manager with the Real Estate Team and be responsible for managing a portfolio of Property and Liability Claims for both the UK and Europe through to settlement.
Key responsibilities
Investigating, negotiating, and agreeing settlement of claims.
You will be responsible for supporting customers with any questions or queries via a variety of avenues - telephone, livechat and email.
Processing orders with a high level of accuracy.
General
I am working with a growing retailer who are expanding their team and searching for an experienced Customer Service Executive to join their friendly team.
Act as a point of contact for clients and policyholders for any queries on their Subsidence claims.
General
This will be an exciting time for any experienced Property or Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation.
A renowned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise are looking to strengthen their Subsidence Team nationwide.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Quality Assurance Officer who can bring their skills to the team and grow within the company.
You will check equipment to make sure it is calibrated and operating correctly, inspect storage areas to make sure conditions will maintain the quality of the materials and products, and sign off on every step of the process.
Daily Duties
To achieve all individual and team KPIs while also ensuring full engagement with monthly 1-2-1 meetings and always looking for ways to progress.
Handling renewals, new business and mid term adjustments.
Producing cover notes, debit and credit notes.
General
Local Essex based Insurance Brokers are looking to recruit an experienced Commercial Account Handler to work in a busy team handling all aspects of Commercial risks.