In this important role as Contact Centre Manager, you will lead a dedicated customer service team in the online retail industry, ensuring customer queries are handled efficiently and effectively.
Our client is a prominent player in their industry.
They are a mid-sized company that takes pride in providing top quality service to their customers, ensuring their experiences are nothing short of exceptional.
Kick Start Your Customer Service Career with Aviva
Customer Service Expert (Inbound calls and Administration) - Starting salary between £24,200 - £27,300 (depending on hours, location, skills and experience) plus additional benefits
Our standard full time contracts are for 35 hours per week (with options for part time working).
You will have a background in dispute resolution, preferably in a regulated setting, and be well-versed with FCA DISP regulations and complaint-handling best practices.
Our client is a marketplace connecting customers, lenders, and dealers.
This is a challenging position that calls for strong interpersonal skills and the capacity to forge bonds with key stakeholders, dealers, and other third-party partners.
This is a full time, permanent role that is ideal for an established Supervisor or an experienced Biller who looking to make the step into management.
They are a global business based in Manchester City Centre boasting welcoming ,modern offices.
You will be working for a industry leading business who have experienced rapid growth over the last two years and are showing no signs of slowing down.