A bit about the role: Operational management of the contact centre, overseeing the effective delivery of customer complaint handling, resolution, and support for customers who may be experiencing financial difficulties.
Posted by Lloyd Recruitment Services Ltd • £24K/yr to £25K/yr
Key Responsibilities
Act as the primary contact for customer inquiries, order updates, and delivery timelines.
Overview
This role offers a great opportunity for those with a customer service background to transition from a call center role into a more focused B2B environment, where building and maintaining client relationships is key.
We are seeking a motivated and service-oriented individual to join our growing team as a Client Services Specialist.
Looking for someone with a proven track record in customer care who is methodical, highly organised, results driven and comfortable working in a fast-paced environment.
On behalf of our client, we are looking to employ a highly driven Client Services Administrator to join a team at an exciting time of growth and development.
You will play a significant role in the organisation's development and in turn will have the opportunity for career development and on-going learning.