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We are supporting our client in their search for a Team Leader for their busy Customer Service department. If you have Team leader or Supervisor experience where you are motivating, coaching and adding value to your team, the this could be the role for you. We are looking for someone with bundles of energy and ideas of incentives to keep the team engaged and on target so they continue to deliver exceptional service and deliver results. This role is working for a prestigious organisation in Milton Keynes that value their employee's and care about offering a health work life balance to their employee's. Hours:- Monday to Friday, 9am - 5pm, 35 hours a week 12 Month Fixed Term Contract The role:- Lead the resolution of enquires through multiple channels. Support a small team in delivering enquiry responses Support the team Manager with training and motivating the team. Key role in delivering projects within the team Managing debt chasing and retention strategies to meet and exceed targets Committing to challenging service levels, and management of escalation of complaints Monitor operational data and ensure targets are met and ensure all data is protected in line with the organisational policies. Ideal experience:- Experience in Team leading/Supervising a Customer Service or sales team Experience in developing and motivating a telephone based team Experience in managing multi-channel enquiries, phone, email, online chat and social media Amazing benefits on offer: Private Medical Insurance Childcare Vouchers 24 days holiday plus bank holidays Dental Care Gym Discounts Pension Contribution If you thrive in a role where you are coaching and motivating team mates to be the best they can be, then please apply now. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
S ocial worker - Corporate Parenting - £38 p/hr NonStop Care is currently working with a well established Local authority based in the Buckinghamshire area who are looking for an experienced social worker to join their Children In Care team. They are looking for positive and outgoing individuals to join their team. They have excellent training and developmental opportunities, improving your skills and creating more opportunities for yourself in the future. This role has great home working flexibility, allowing for less time and money to be spent on travelling and will allow for a better work/life balance Responsibilities: Working in the 16-25 team with young people who are in care (aged 16/17) and Unaccompanied Asylum Seeking Children. Benefits: Competitive pay rate- Up to £38 p/hr Flexible working Training and Developmental opportunities Immediate start Supportive management Manageable caseload What NonStop Care offers: A Designated Consultant Who Will Be Your Personal Point of Contact CV Review Service Social Work Roles Throughout The UK Insider Interview Advice and Preparation A Constant Source of New Opportunities What I offer: An In Depth Knowledge and Understanding of the Social Care Market. A Direct Point of Contact with Local Authorities and Independent Fostering Agencies. To Manage Your Entire Interview Process From Your Initial Application, To Your Offer and Beyond. To Negotiate The Best Possible Rates For You. If any of these roles do not seem quite right for you, but you would like to have a conversation about other Social Care roles or would like any further advice on Social Care roles throughout the UK please contact NonStop Care on , and ask for Alan Lennon, or feel free to reach out to me via my email: