Get ready to kickstart your career with an exciting opportunity in customer service and housing repairs!
As a Repairs Customer Contact Apprentice, you'll play a pivotal role in delivering top-tier support to both external and internal customers regarding housing repairs.
To take inbound calls from external customers, general queries to be answered in a professional manner and provide accurate information whilst delivering excellent customer service.
One of our Milton Keynes based clients require 2 x Telephonists to start as soon as possible, one Permanently and the other on a contract basis until 31st December 2024, with the possibility of being taken on permanently thereafter.
Working Monday to Friday, mostly 9am - 5pm with 1 hour for lunch.
We are supporting our client in their search for a Team Leader for their busy Customer Service department.
If you have Team leader or Supervisor experience where you are motivating, coaching and adding value to your team, the this could be the role for you.
We are looking for someone with bundles of energy and ideas of incentives to keep the team engaged and on target so they continue to deliver exceptional service and deliver results.
As the CRM Lead, you will be responsible for developing and implementing effective CRM programs to enhance customer satisfaction, build loyalty, and drive overall business performance.
If that means working from home, then work from home.
Additionally, you will play a crucial role in generating actionable insights from data to inform strategic decision-making across Homebase.
Essentially you will have proven experience in the automotive industry working in a customer service focused role, with ability to multi-task and adapt to changing priorities.
Basic Sage accounts would be an advantage to assist the Office Manager in absence but not essential.
You will have exceptional administration skills, with experience in MS Office and basic Excel.