To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.
Posted by The Staffing Network Limited • £11.50/hr
General
The Staffing Network is a labour provider across the UK and we are working in a partnership with a market leading company who are looking for a Customer Service Officer
Monday to Friday - Start time range between 08:00am and 09:00am to 17:00-18:00 Required to work 1 weekend in 3
The role involves
Processing and maintaining customer requirements on the relevant systems, ensuring accurate data entry in a timely manner.
Posted by Macildowie Recruitment and Retention • £23K/yr
Requirements of the Role
Experience in customer service environment;.
General
My client is looking for an enthusiastic and experienced individual who can provide first-line customer service support to all customers via telephone and email communication as well as administration support to all departments within the organisation.
The role predominantly includes handling inbound telephone and email enquiries from our external customers.
You'll join a people and technology-driven business, taking inbound calls from customers about their life assurance, savings, investments, or pension plans.
Posted by Macildowie Recruitment and Retention • £27K/yr
Their main responsibilities will be to provide Desktop Support and Server Administration within a Customer Service Centre environment.
The ideal candidate will possess good hands-on technical skills covering business desktop computing and server administration with an understanding of TCP/IP networking and telecoms.
Working from their brand-new offices on the outskirts of Lincoln, the candidate will be an ambitious person, willing to work their way up in an IT Support environment.
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