Customer Service Advisor / Contact Centre Agent who has experience of delivering exceptional customer service with excellent interpersonal and communication skills, and who is able to act with diplomacy and tact is required to join a well-established company based in Ealing, West London.
NO PREVIOUS EXPERIENCE REQUIRED - FULL TRAINING PROVIDED
All levels of experience considered (see below for extra details)
Fantastic opportunity for a Customer Service Advisor who enjoys working in a call centre, handling inbound calls.
As the first point of customer contact, you will be required to establish rapport, understand customer requirements, and identify the best solutions.
Working for this specialist international insurance company, you must be available to work the following shift patterns: Monday to Friday, 7am to 3pm, 9am to 5pm, and 11am to 7pm.
A bit about the role: Operational management of the contact centre, overseeing the effective delivery of customer complaint handling, resolution, and support for customers who may be experiencing financial difficulties.
Posted by Source4 Personnel Solutions • £23,878.40/yr
Are you ready to embark on a thrilling journey in the heart of a dynamic call center?
Join our client at their brand-new office near Holyport Bray as a Customer Service Representative and become a pivotal part of their team, dedicated to delivering exceptional service and resolving challenges with a flair!
Exciting Job Opportunity: Customer Service Representative ?