Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
Join our client's Home Assistance Team in the heart of vibrant Croydon with hybrid working options and take your customer service skills to the next level!
Are you ready to kick-start your career in a dynamic and supportive environment?
Are you an experience Call Centre Agent looking for an exciting and new opportunity?
OA are currently recruiting for a Call Centre Team Lead to join a reputable business that has a portfolio of clients across FMCG, Financial Services and leading brands.
Would you like to work with a friendly and ambitious team?
We are currently seeking front-line telephony advisors with prior experience in a fast-paced call centre setting.
This position will primarily be office-based, with the possibility of transitioning to a remote work arrangement for up to three days a week once fully trained and operationa
It is essential that candidates have previous experience handling Council Tax, Business Rates, and Housing Benefits enquiries, though familiarity with NEC and Enterprise systems is highly desirable.
To provide industry leading service support to customers who contact via an increasingly diverse range of channels.
As well as transacting orders received for Bulk and Cylinder products in a timely manner, ensures that customer accounts are administered by providing seamless and value adding interactions through the effective utilisation of customer facing systems.
A Contact Centre Manager is needed to join our team at theICEway, a leading IT services and technology consultancy based in Welwyn Garden City.
This is an in office role - full time 37.5 hours a week - hours are predominantly going to be Monday to Friday between the hours of 8am - 6pm on a rota basis.
This is an excellent opportunity to progress your career with a well-established company!
This is very different to the average Contact Centre role; you will be handling incoming calls and taking information, asking questions to ensure high quality of information is obtained, liaising with internal and external contacts, and providing important input into the outcome of each and every call.
Kenneth Brian Associates are working with a well known organisation based in Sutton, who are looking for Contact Centre Agents to join their buzzy team!