As a Customer Service Representative, you will play a vital role in their organisation by efficiently entering orders and providing accurate information regarding delivery times to valued customers.
Your ability to multitask and keep various responsibilities on your radar will be crucial in this position.
A great opportunity has arisen for a Customer Service Admin to join an established and growing leader in their industry based in High Wycombe.
This role would suit a bright and motivated individual that has had previous experience within a Customer Services or Client Services role and has strong CRM system skills and is used to working in a busy environment.
Working hours are Monday to Friday 09:00 - 17:00 with half hour unpaid lunch.
Posted by PURPLE PANDA RECRUITMENT LTD • £28K/yr to £30K/yr
My client is looking to recruit a customer service executive to join their team.
Their role is to offer first line support to the corporate account customer base, delivering a structured and consistent approach to all requests, find solutions to their issues and address their needs, handle customer complaints and initiate corrective actions.
If needed, they will escalate to other team members or departments, follow up the progress and keep the customer updated.
Whether it's filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries ... the opportunities are endless, but everything you do matters ... ensuring our customers get everything they came for, served quickly and efficiently.
You will be expected to ensure our customers' needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same.
As the Customer Service Representative, you will be responsible for
Communicating with customers via phone, email, and live chat.
General
Working hours are Monday - Friday, 8AM - 4PM.
An excellent opportunity has arisen to work for our established client in High Wycombe as a Customer Service Representative, paying an annual salary of between £23,000 - £26,000 depending on experience.
Whether it's filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries ... the opportunities are endless, but everything you do matters ... ensuring our customers get everything they came for, served quickly and efficiently.
You will be expected to ensure our customers' needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same.