Customer Service Advisor / Contact Centre Agent who has experience of delivering exceptional customer service with excellent interpersonal and communication skills, and who is able to act with diplomacy and tact is required to join a well-established company based in Ealing, West London.
NO PREVIOUS EXPERIENCE REQUIRED - FULL TRAINING PROVIDED
All levels of experience considered (see below for extra details)
Fantastic opportunity for a Customer Service Advisor who enjoys working in a call centre, handling inbound calls.
As the first point of customer contact, you will be required to establish rapport, understand customer requirements, and identify the best solutions.
Working for this specialist international insurance company, you must be available to work the following shift patterns: Monday to Friday, 7am to 3pm, 9am to 5pm, and 11am to 7pm.
Are you looking for a new position to combine Administration and Customer Support experience?
Our client, an established and growing business, is looking to expand their existing team by bringing on board a new team member as a Customer Support Administrator to take clients through a journey and process to make sure that they have a good experience.
If you are looking for a busy and varied role where you will use your office and customer service skills, receive training and get to learn a lot about a new industry, then this position could be of interest to you.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can bring their skills to the team and grown within the company.